Knowledge Base

Answers and Guides

How to File a Complaint, Leave a Review, or Report a Scam With BBB

BBB offers three separate consumer channels, and choosing the right one matters: file a complaint when you have a dispute with a …

What BBB Accreditation Means for a Business and How to Apply

BBB Accreditation is a status a business can apply for through BBB.org to signal that it operates honestly and with integrity. Ac…

How to Find a Trusted Business on BBB.org

Go to BBB.org and use the search box on the homepage. Enter a business name or a business category, choose your country (United S…

What Is the Better Business Bureau (BBB) and What Does It Do?

The Better Business Bureau (BBB) is a trust-focused organization that serves consumers and businesses in the United States and Ca…