Knowledge Base

Answers and Guides

How to Get or Try Community 311 from Embella

Community 311 is not a self-serve product you can sign up for online. The only access path shown on Embella's site is Request a D…

How Community 311 Helps Municipal Staff and Managers Handle Requests

Community 311 gives municipal staff a practical working dashboard to route, assign, prioritize, update, and document incoming res…

What Kinds of Community Issues Can Be Reported With Community 311?

Community 311 is built for non-emergency concerns that residents notice but may not know which department handles. According to E…

How Residents Report a Non-Emergency Issue Through Community 311

Residents report a non-emergency concern through Community 311 by selecting a topic, describing the issue, providing its location…

What Is Embella, Inc. and What Does Community 311 Do?

Embella, Inc. provides Community 311, a platform that connects residents and local government for reporting and resolving non-eme…