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EnglishWhat Is the HURT! Free Orthopaedic Advice Service from Atlantis Orthopedics?
Updated
Atlantis Orthopedics has partnered with HURT! to offer free advice from an orthopaedic expert, available 24 hours a day, 7 days a week, 365 days a year. You can get started through the Atlantis Orthopedics website. This service is best suited for people in Palm Beach County who have a new or nagging musculoskeletal concern and want a quick expert opinion before deciding whether to book a full appointment. It is not a replacement for an in-person evaluation, imaging, or treatment.
How the HURT! Service Works
The homepage states the practice "has partnered with HURT! to provide you with FREE Advice from an Orthopaedic Expert 24/7 365 days a year!" with a "Get Started" link.
In practical terms, that means:
- Cost: The advice is described as free. No pricing details are listed on the page, so treat "free" as the site's own wording for this advice channel.
- Availability: Around the clock, every day of the year — useful when a problem flares up at night or on a weekend.
- Access point: The "Get Started" button on the Atlantis Orthopedics homepage.
- Who provides it: An orthopaedic expert, per the site's description.
The page does not specify response times, whether advice is delivered by chat, phone, or app, or what information you'll be asked to provide. Expect to describe your symptoms and history when you begin.
When to Use HURT! vs. Scheduling an Appointment
| Situation | HURT! advice | Schedule an appointment |
|---|---|---|
| New injury, unsure how serious | Good first step | If symptoms persist or worsen |
| Question about a known condition | Useful for quick guidance | For ongoing management |
| Need imaging, injections, or surgery | Not a substitute | Required |
| After-hours or weekend concern | Available 24/7 | Office hours only |
| Want a specific physician | Cannot guarantee | Choose from the physician list |
Atlantis Orthopedics lists specialists across several areas, so if your question points toward a specific problem, you can match it to a physician:
- Spine: Edward Chung, MD; Gary P. Laux, DO (pain management and spine)
- Hip and knee: Salvador Forte, DO
- Foot and ankle: Rommel Francisco, DO
- Shoulder and elbow: Diego J. Lima, MD
- Sports medicine: Brian K. Reiter, MD
- Shoulder: Howard Routman, DO
How to Get Started
- Go to the Atlantis Orthopedics homepage.
- Find the HURT! section and select Get Started.
- Follow the prompts to describe your orthopaedic concern.
- Use the advice to decide your next step — self-care, waiting, or booking an appointment.
If you already know you need to be seen, the site offers Schedule an Appointment and a Patient Portal for existing patients.
What This Service Does Not Cover
- It does not replace a physical exam, X-rays, MRI, or other diagnostics.
- It does not prescribe treatment or perform procedures.
- It is not an emergency service. For a severe injury, suspected fracture, or any emergency, seek urgent or emergency care rather than online advice.
About Atlantis Orthopedics
The practice has provided orthopaedic care in Palm Beach County since 1992, serving Jupiter, Loxahatchee, Palm Beach Gardens, West Palm Beach, Lake Worth, Boynton Beach, and Delray Beach. Services include general orthopaedics, advanced joint care (from non-surgical treatment to joint replacement), and individualized non-operative pain management for issues including the neck and back.
If your concern is minor or you simply want direction, the HURT! service is a low-commitment way to get an expert opinion. If you need a diagnosis, imaging, or treatment, book an appointment with the appropriate physician instead.