How to Book an Appointment or Contact Cross Lanes Veterinary Hospital

Updated

Cross Lanes Veterinary Hospital (CLVH) in Cross Lanes, WV, can be reached by phone at (304) 776-4501 or by email at [email protected]. The site also lists a Book Appointment option and an Online Store, so you can choose whichever channel fits your situation. Note that the site is currently offline, so these details come from the hospital's own published page content and should be confirmed directly before you rely on them.

Ways to Reach the Hospital

Method Detail Best for
Phone (304) 776-4501 Urgent questions, scheduling, general inquiries
Email [email protected] Non-urgent questions, sending forms or documents
Online booking "Book Appointment" link on the site Scheduling at your convenience
Online store "Online Store" link Ordering pet products or prescriptions
Mobile app "Our App" link Managing your pet's records or requests

Booking an Appointment

  1. Choose your channel. Use the online booking link if you prefer self-scheduling, or call (304) 776-4501 if you need to discuss your pet's situation first.
  2. Provide your information. New clients are directed to a New Client Form under the Resources section, which you can complete ahead of your visit.
  3. Confirm your slot. The site presents booking as the primary call to action, so expect to select a time and receive confirmation through the channel you used.
  4. Verify before you go. Because the site is offline, call ahead to confirm your appointment time, location, and any paperwork you need to bring.

New Client Offer

The site advertises $25 off your first exam for new clients who book, with the note "*Terms Apply." The specific terms are not listed on the page, so ask about eligibility and any restrictions when you call or book.

What the Hospital Offers

CLVH describes itself as a full-service companion animal hospital serving Cross Lanes and the Charleston and Huntington regions of West Virginia. Listed services include:

  • Wellness care
  • Critical care
  • Surgery
  • Dentistry
  • Ultrasound & radiology
  • Endoscopy

The practice has been certified as a Cat Friendly Practice through the American Association of Feline Practitioners (AAFP) since 2017, and it follows a Fear Free Initiative to reduce stress for pets during visits. Many veterinarians hold Cat Friendly Veterinarian certificates, and some staff are certified as Cat Friendly Veterinary Professionals and Cat Friendly Advocates.

Common Snags to Expect

  • The site is offline. Any link-based booking or store access may not work right now, so phone and email are the most reliable routes.
  • Terms on the new client discount are unspecified. Confirm the $25 offer applies to your visit type before assuming it does.
  • Forms may need to be submitted separately. The New Client Form and Photo Release Consent Form are listed as resources; ask whether they should be emailed or brought in person.