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EnglishSeptic Services Inc. Service Areas and How to Request Service
Updated
Septic Services Inc. serves nine counties in and around Franklin County, Missouri, and you can request service by calling (636) 583-5564. The company describes itself as licensed, insured, and bonded, and says it accepts cash, check, Visa, Mastercard, and Discover. If you live in one of the counties listed below, you can call that number to schedule installation, pumping, portable restroom rental, or maintenance and repair work.
Counties Served
According to the company's website, Septic Services Inc. covers:
- Franklin County
- St. Louis County
- Jefferson County
- Washington County
- St. Charles County
- Warren County
- Gasconade County
- Crawford County
- Osage County
The business is based in Union, MO, and states it has provided septic services in Franklin County and the surrounding areas for more than 40 years. If your property sits outside these counties, the site does not list coverage there, so it is worth calling to ask before assuming service is available.
Services You Can Request
The website lists four main service categories:
| Service | What the site says |
|---|---|
| Septic system installation | Crews install systems to county and state codes; over 5,000 systems installed |
| Septic & grease trap pumping | Handles everything from small RV holding tanks to large commercial applications; over 100,000 systems serviced |
| Portable restroom rental | Full line of portable sanitation units, including ADA-compliant units and multi-user handwashing units |
| Maintenance, service & repair | Regular or spot inspections, lift station installation, and general system service |
The company describes its customer base as both residential and commercial, and says its staff will listen to your needs and provide advice along with the service.
How to Request Service
- Confirm you are in the service area. Check your county against the list above.
- Call (636) 583-5564. This is the contact number the site gives for requesting service. The site does not describe an online booking form, so the phone is the stated route.
- Describe what you need. Whether it is a pump-out, an inspection, a repair, a new installation, or a restroom rental, the site presents all of these as services the same team handles.
- Ask about scheduling and payment. The site lists accepted payment methods as cash, check, Visa, Mastercard, and Discover. It does not publish prices, so cost and timing need to come from the call itself.
What the Site Does Not Tell You
A few practical details are not covered on the page, so plan to ask when you call:
- Pricing. No rates or estimates are published for pumping, installation, rental, or repair.
- Response times. There is no stated window for how quickly a crew can arrive, including for urgent backups.
- Online scheduling. No booking form or email address is listed; the phone number is the only contact method shown.
- Permits and inspections. The site says installations follow county and state codes, but does not explain who handles permitting for your specific property.
A Note on Timing Your Pump-Out
The site's own FAQ offers a rough rule for how often a tank needs pumping: count about 100 gallons of sludge per person per year, then divide your tank size by the number of people in the household. A 1,200-gallon tank with a family of four works out to roughly every three years. The same FAQ lists warning signs that a tank is overdue — sewage coming up out of the tank, gurgling toilets and fixtures, or a bad odor in the yard near the tank. It also warns against driving over the tank or drainfield with anything heavier than a lawn mower, and against building or planting trees over either one, since the crew needs clear access to pump the tank.
If you are in one of the nine counties and need a pump-out, repair, installation, or restroom rental, calling (636) 583-5564 is the step the website points you to.