Does At-Mar Glass Provide Custom Glassware and Repair Services?

Yes. At-Mar Glass lists Custom Glassware, Repairs, and Special Apparatus as distinct service areas alongside its standard laboratory glassware catalog. The site presents these as options for labs that need non-standard pieces or want existing glassware restored, rather than only buying off-the-shelf items. For a specific job, the practical next step is to describe your requirement through the contact form or by phone, since the site does not publish a self-serve quote tool for custom work.

What At-Mar Glass Offers Beyond Standard Catalog Glassware

The site's navigation separates three service categories from the main shop:

• Custom Glassware — for pieces that don't match a standard catalog item.
• Repairs — for restoring or fixing existing laboratory glassware.
• Special Apparatus — for specialized setups that fall outside routine lab glass.

These sit alongside the standard product range, which the site organizes by application and material: biochemistry glassware, chemistry glassware, environmental glassware, pharmaceutical glassware, general lab glassware, research glassware, scientific glassware, temperature-resistant glassware, and borosilicate/Pyrex® glass. The company describes itself as manufacturing laboratory glassware for development facilities, with over 50 years of experience, and states that its products meet or exceed regulatory requirements.

Custom Glassware vs. Standard Products: How They Differ

The distinction matters mainly at the specification stage: standard items are chosen from a list, while custom and special apparatus work starts with a conversation about what the piece needs to do.

Repairs as an Alternative to Replacement

Repairs are listed as their own service area, which means a damaged or worn piece can be assessed for restoration instead of being replaced outright. This is most relevant when:

• The item is a custom or special apparatus piece that would be costly or slow to remake.
• The glassware is part of a setup where matching dimensions matter.
• You want to keep a validated or familiar piece in service.

The site does not publish repair turnaround times, eligibility rules, or pricing for this service, so those details have to come from At-Mar directly.

How to Request Custom Work or a Repair

The site provides two direct routes:

1. Contact form — the page includes a form with required fields for name, email, phone, and message. It also accepts an optional image upload (jpg, gif, png, pdf, jpeg, up to 50 MB), which is useful for showing a broken part, a sketch, or a reference photo of the piece you need.
2. Phone — the site lists (800) 317-7173.

A Request Catalog link is also available in the navigation if you want to review the standard range first.

To make the first contact productive, include:

• What the piece is for (application or experiment type).
• Key dimensions, joint sizes, or connections, if known.
• Whether you need a new custom piece, a repair, or a special apparatus build.
• A photo or drawing where possible.

What the Site Does Not Specify

Before you rely on these services, note what is not published on the pages reviewed:

• Pricing — the site has a "Pricing & Terms" page and a "Pay An Invoice" option, but no custom-work or repair price list is shown. Treat cost as something to confirm directly.
• Lead times — no turnaround estimates for custom glassware or repairs.
• Repair scope — no statement of which damage types are repairable.
• Ordering process for custom items — no online configurator; custom work appears to run through inquiry rather than a cart checkout.

Bottom Line

At-Mar Glass does offer custom glassware, repairs, and special apparatus as services beyond its standard catalog, and it serves research, pharmaceutical, biochemistry, chemistry, and environmental labs. If your need fits a listed product, the shop is the faster path. If it doesn't, or if you're trying to save an existing piece, use the contact form (with an image if helpful) or call (800) 317-7173, and confirm pricing and timing as part of that conversation.