What Add-Ons and Extras Does MACE Systems Offer?
MACE Systems is a merchant ERP built for wholesalers, merchants, and distributors, and beyond its core modules it offers four add-on capabilities: an integrated eCommerce platform, hourly Snapshots backups, mobile applications, and dedicated support. Each one extends the ERP into a specific area — online selling, data protection, mobile access, and ongoing assistance — rather than replacing the core accounting, order processing, or stock control functions.
eCommerce Integration
MACE's integrated eCommerce platform lets a business sell online directly from the same system that manages stock and orders. According to the site, it provides:
- Real-time stock updates — online availability reflects current inventory rather than a manually synced copy.
- Personalised pricing — different customers can see pricing tailored to them.
- Secure payment processing through Stripe and Trust Payments.
This matters most for wholesalers running both a trade counter and an online store, where mismatched stock levels between channels cause overselling. Because pricing and stock live in the ERP, the online store inherits the same rules as in-person sales.
Snapshots: Hourly Backups
The Snapshots module protects data by performing hourly system backups, capturing the system's exact state at that point. If something goes wrong, a previous session can be restored.
The practical value is a short recovery window: instead of losing a day's work to an overnight backup cycle, the most you would typically lose is the period since the last hourly snapshot. This is a data-protection extra, not a separate product — it runs alongside the ERP.
Mobile Applications
MACE's mobile apps give access to essential business functions away from a desk, including:
- Stock management
- Sales tracking
- Trade counter signature capture for Proof of Delivery (POD)
The POD signature capture is the standout for distribution businesses: a driver or trade counter operator can capture a customer signature on a mobile device at the point of delivery, tying proof of delivery directly into the sales record instead of relying on paper.
Dedicated Support
The site states that MACE provides a dedicated support team offering full-time assistance at no extra cost. Treat this as a vendor claim to verify during a demo — ask what "full-time" covers (hours, channels, response times) and confirm it in writing, since support terms are where expectations most often diverge from marketing language.
How the Extras Fit Together
| Extra | What it does | Who benefits most |
|---|---|---|
| eCommerce integration | Online selling with real-time stock, personalised pricing, Stripe/Trust Payments | Wholesalers with both online and trade-counter sales |
| Snapshots | Hourly backups and restore to a previous state | Any business with data it can't afford to lose |
| Mobile applications | Stock management, sales tracking, POD signature capture | Distribution and delivery operations |
| Dedicated support | Full-time assistance at no extra cost (per the site) | Businesses without in-house ERP specialists |
What to Confirm Before Deciding
The page describes these capabilities but does not list pricing, module-level costs, or whether any add-on is billed separately. If cost is a deciding factor, ask directly which of these are included in the base licence and which are charged on top.
A practical next step is to request a demo and walk through the specific extras you care about — for example, test the POD signature flow on a mobile device, or ask how a Snapshot restore is triggered and how long it takes. Seeing the add-on working in your own scenario tells you more than the feature list alone.