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EnglishWhat Training and Technical Support Does PICS Provide to Trade Customers?
Updated
PICS (Pattern Imprinted Concrete Supplies) provides training, product supply, and technical support to trade and industry customers, and it also serves homeowners who need a driveway quote. According to the company, it has supported the decorative concrete industry since 1991. Its technical services are aimed at architects, surveyors, and specifiers from the design stage through to installation, covering textured finishes, stenciled concrete, epoxy floor coatings, and concrete restoration projects.
Who PICS Supports
PICS describes its customer base in three broad groups:
- Decorative concrete installers — the core trade audience, supplied with the materials needed to complete imprinted and decorative concrete work.
- Main contractors — supplied with products for larger or multi-trade projects.
- Homeowners — directed to a quote request route rather than trade supply, for driveway and similar domestic work.
It also names architects, surveyors, and specifiers as recipients of technical services, which suggests the support extends beyond installation labour into specification and design decisions.
What the Training and Support Covers
The page evidence does not break training into a syllabus or list course modules, so the specific format (in-person, on-site, or otherwise) is not stated. What is stated is the scope of technical service and the product categories involved:
| Support area | What it covers |
|---|---|
| Technical services | Design stage through to installation, for architects, surveyors, and specifiers |
| Application types | Textured finishes, stenciled concrete, epoxy floor coatings, concrete restoration |
| Product supply | Colour hardeners, release agents, concrete sealers, surface preparation materials, tarmac restoration solutions |
| Systems | Pattern imprinted concrete systems, decorative overlays, specialist concrete coatings |
The PICSPAVE system is described as the premium pattern imprinted concrete option — also called stamped or textured concrete — engineered to replicate natural stone paving, slate, cobble setts, decorative tile, traditional brick, and natural wood plank finishes. It is offered with over 100 pattern designs, integral colour options, and custom colour hardener combinations.
Quality Control Behind the Support
PICS states that every batch of product it manufactures undergoes rigorous quality control testing, with samples retained for traceability. For trade customers, this matters because it gives a route back to a specific batch if a project raises a question about colour, performance, or consistency — a common issue on decorative concrete work where finish matching across pours is critical.
What to Check Before Contacting PICS
Because the available information does not list training dates, entry requirements, costs, or locations, treat the following as the practical next steps rather than assumptions:
- Identify which group you fall into — trade installer, main contractor, specifier, or homeowner — since the contact route differs (homeowners are pointed to a quote request).
- Prepare your project stage — if you are a specifier, the stated service starts at design stage, so bringing drawings or finish requirements to the conversation is consistent with how the support is described.
- Ask specifically about training format — the page confirms training is part of the offering but does not detail how it is delivered, so confirm delivery method, prerequisites, and any cost directly.
- Request batch traceability details if your project needs documented quality control, since retained samples are stated as part of the manufacturing process.
The main limitation to keep in mind: this is a supplier's own description of its services. Details such as training schedules, pricing, and eligibility are not included in the available material and should be confirmed with PICS directly.