What to Know About Leigh Jay & Co.'s Policies Before Buying

Updated

Leigh Jay & Co. (antiqueengagementrings.com) publishes a Return Policy, Terms of Service, and Privacy Policy, and its site lets you switch country and currency (the default is United States, USD $). Those are the policy facts you can verify from the site itself. What the site does not state — return windows, refund conditions, restocking fees, warranty terms, or whether international orders are accepted — is not something you should assume. If any of those matter to your purchase, confirm them directly with the shop before you pay.

Policies the Site Confirms Exist

The footer of the site links to four policy-related pages:

  • Return Policy
  • Terms of Service
  • Privacy Policy
  • FAQ's

The existence of these pages tells you the shop has written terms, but the homepage excerpt does not include their contents. Read each one on the site before ordering, and treat the Return Policy as the single most important page if you are buying remotely.

Currency and Country Selection

The site includes a country/currency selector, currently set to United States (USD $). The list covers a wide range of countries with their local currencies — for example Canada (CAD $), China (CNY ¥), Australia (AUD $), and most of Europe (EUR €), alongside many countries listed in USD $.

Two practical points:

  • Changing the selector may change how prices are displayed, but it does not by itself tell you anything about duties, taxes, or shipping terms. Those are separate questions to ask the shop.
  • If you are ordering from outside the U.S., confirm in writing which currency you will actually be charged in and who handles import fees.

Buying Remotely vs. In the NYC Studio

The shop operates from a New York City studio at 213 W. 35th St. #304, New York, NY 10001, and describes itself as by appointment. Hours listed are:

Day Hours
Monday, Tuesday, Thursday 10:00 am – 5:30 pm
Wednesday Closed
Friday 10:00 am – 5:00 pm
Select Saturdays & Sundays By appointment (a specific upcoming Saturday is listed)

You can call or text 212-719-2888 or email [email protected]. The site also states you can "explore online or in our NYC studio," so remote browsing and ordering are part of the model — which is exactly why the return terms deserve a close read.

What to Confirm Before You Buy

Because the homepage excerpt does not spell out these details, ask the shop directly:

  1. Return window and condition requirements — how many days, unworn vs. worn, original packaging, appraisal paperwork.
  2. Custom and made-to-order items — the site lists "Made to Order" vintage-inspired engagement rings and custom designs. Custom work is commonly excluded from standard returns; confirm this rather than assuming.
  3. Sale items — the site has an "On Sale" section. Ask whether sale pieces follow the same return terms.
  4. Resizing and after-sale service — whether resizing is included, and for how long.
  5. Shipping, insurance, and duties for your country, and which currency you'll be billed in.
  6. Payment methods accepted — the site does not list payment platforms in the material available, so ask.

Staying Updated on Deals

The site offers a newsletter signup ("Subscribe to receive updates, access to exclusive deals, and more") via email. That is the stated channel for exclusive deals, alongside the on-site "On Sale" section. If you want to track new arrivals, the site also has a "Most Recent Additions" link.

Bottom Line

The verifiable policy facts are: a Return Policy, Terms of Service, and Privacy Policy exist; the shop is appointment-based in NYC; and the site supports multi-country currency display with USD as the default. Everything about how returns, customs, and custom orders actually work must come from the shop or the policy pages themselves — not from assumptions. For a high-value purchase like an antique or custom ring, get the return terms in writing before you commit.