How to Contact Shorstein & Kelly and Where Their Offices Are Located

Updated

Shorstein & Kelly is a private adoption law firm in Florida with two office locations — Jacksonville and Daytona Beach — and a 24/7 phone line at (904) 348-6400 or +1 (833) 212-2382. The firm also offers email and social media contact options. Which route fits you depends on whether you are a pregnant woman considering adoption, a prospective adoptive parent, or a stepparent, grandparent, or relative pursuing adoption.

Contact Methods

Method Details
Phone (Jacksonville) (904) 348-6400
Phone (toll-free) +1 (833) 212-2382
Availability 24/7, per the firm's site
Email Listed as a contact option on the site
Social media Facebook, Twitter, LinkedIn, Instagram

The site presents the phone lines as available around the clock, which matters if you are a birth mother who needs to talk through a decision outside normal business hours.

Office Locations

Shorstein & Kelly lists two Florida locations:

  • Jacksonville, FL — the firm's primary market, per its site description
  • Daytona Beach, FL

Both are listed in the site's navigation under "Locations." The site does not publish street addresses or office hours in the material available here, so call ahead before visiting either office.

Which Contact Route Fits Your Situation

The firm's homepage asks visitors to identify their situation, which is a useful guide to how to approach them:

  • "I'm pregnant and considering adoption" — the site states this is confidential and free, and directs you to birth mother information and FAQs. Use the 24/7 line if you want to talk to someone right away.
  • "I'm hoping to adopt" — prospective adoptive parents are routed to the firm's adoptive parent services, including profiles of featured waiting families.
  • "I'm a Stepparent hoping to adopt," "I'm a Grandparent hoping to adopt," "I'm a Relative hoping to adopt" — these fall under the firm's separate adoption practice areas (stepparent, grandparent, relative, and adult adoption), so mention which one applies when you call or write.

What to Expect When You Reach Out

The firm describes more than three decades of helping pregnant Florida women through the adoption process, and says it provides what is needed for both mother and baby while finding adoptive families. Birth mothers may be entitled to benefits at no cost to them, which the site lists as:

  • Food, clothing, and household expenses
  • Money for rent and utilities
  • A cell phone and service
  • Transportation
  • Counseling and medical care for you and your baby

If you are calling as a birth mother, you can ask which of these apply to your situation. If you are calling as a prospective adoptive parent, ask about the process for reviewing waiting family profiles and being matched.

Common Questions Before You Call

Is the first call free? The site states that contacting the firm as a pregnant woman considering adoption is confidential and free. It does not publish fee information for adoptive parent services, so ask directly.

Can I contact them outside Florida? The toll-free number +1 (833) 212-2382 suggests they take calls from outside the local Jacksonville and Daytona Beach area codes, but the firm describes its practice as serving Florida, so confirm whether your situation fits before proceeding.

What if I'm not sure which category I fall into? The "Other" option on the site's situation menu exists for exactly this case — use it, or simply explain your circumstances when you call.