How to Purchase Products or Contact a Sales Representative on BRANDTECH Scientific
Updated
BRANDTECH Scientific sells its laboratory equipment through an Online Shop on brandtech.com and also routes buyers to a sales representative or distribution partner. Use the Online Shop if you already know the product you want; use "Find My Sales Rep" or the Contact page if you need a quote, help choosing between BRAND, VACUUBRAND, and VITLAB lines, or local purchasing support. The site does not publish prices or payment terms on the pages reviewed, so treat the Online Shop as an ordering entry point rather than a confirmed self-checkout store.
Buying through the Online Shop
The site's navigation includes an Online Shop link, which is the direct purchase path for listed products.
- Start from the main navigation and open Online Shop.
- If you are unsure which item fits your application, browse by category first: Liquid Handling, Vacuum Technology, Life Science Consumables, Volumetric Instruments, General Lab Products, or Lab Equipment.
- Open the product page to confirm specifications before ordering — for example, the Transferpette® pro single and multi-channel pipettes, the PC 3001 VARIO select oil-free diaphragm pump with its integrated VACUU·SELECT® touch screen controller, or the UV-Cuvette micro, which the site lists as in stock.
- Check Promotions and Lab Equipment Promotions before you buy, in case a current offer applies to your item.
Expect to complete account or ordering details inside the shop itself. Because the reviewed pages show no pricing signals, payment platforms, or checkout terms, verify price, availability, and payment method once you are in the shop rather than assuming them from the marketing pages.
Finding your sales representative
Find My Sales Rep appears in both the main navigation and the Contact section, so it is the intended route for direct sales contact.
Use it when you need:
- A quotation or volume pricing
- Help matching a product to your application
- Order status or account questions
- Local service and warranty coordination
The same Contact section also links to Contact Us, Distribution Partners, and Authorized Repair Partners, so you can reach the right party depending on whether you are buying, servicing, or sourcing through a reseller.
What to check before you order
| Need | Where to go on the site |
|---|---|
| Place an order | Online Shop |
| Compare product lines | BRAND, VACUUBRAND, VITLAB category pages |
| Choose a vacuum pump | Vacuum Pump Selection Guide |
| Confirm performance data | Certificates of Performance |
| Register a product | Product Registration |
| Service or warranty | Service and Warranty, Authorized Repair Partners |
| Find a local seller | Find My Sales Rep, Distribution Partners |
| Documentation | Documents and Downloads, Digital Catalog |
BRANDTECH Scientific is the US and Canadian division of the Brand Group, and its BRAND, VACUUBRAND, and VITLAB equipment is manufactured in German facilities. That matters for purchasing: US and Canadian buyers deal with BRANDTECH directly, while buyers elsewhere are typically served through the distribution partners listed on the site.
Common snags
- No visible pricing. You cannot compare costs from the pages reviewed. Get a quote through your sales rep or the Online Shop.
- Product line confusion. Liquid handling and precision glassware sit under BRAND, vacuum pumps and controllers under VACUUBRAND, and plastic volumetric products under VITLAB. Sorting this out first saves a step.
- Service versus sales. Warranty and repair requests go through Service and Warranty or Authorized Repair Partners, not the sales rep.
- Outside the US and Canada. Use Distribution Partners instead of the direct BRANDTECH contact.