How to Contact TeamDME! or Request More Information

Updated

The fastest way to reach TeamDME! is by phone at (888) TEAMDME / 888-832-6363, listed in the site header. If you'd rather not call, the site also provides a Request Information entry point and a navigation menu (Home, About, Products, Support) where you can learn more about the HME/DME billing software before reaching out.

Contact Options at a Glance

Method Where to Find It Best For
Phone Header: (888) TEAMDME / 888-832-6363 Immediate questions, sales, and support
Request Information "Request Information" link on the page Getting details sent to you without calling
Site navigation Home, About, Products, Support Researching the product first

What to Do Before You Reach Out

If your goal is to evaluate whether TeamDME! fits your business, it helps to review the product pages first so your questions are specific. The site states that TeamDME! is a complete medical billing software for HME/DME providers and that the company has specialized in serving DME businesses for over 30 years.

The product description highlights these capabilities, which are useful reference points when you contact them:

  • Customizable workflow templates
  • E-eligibility
  • E-purchasing
  • E-dropships
  • EHR and mobile delivery apps

According to the site, these tools are combined to help manage both front and back office work "with just a few simple clicks."

What Current Customers Emphasize

Customer testimonials on the page focus heavily on support responsiveness, which may be relevant if support quality is part of your decision:

  • Laura, COO, Hope Medical Supply (since 1998) notes appreciation for TeamDME! support compared with other national companies that route IT support overseas, and mentions not having to "press a million options" to reach someone.
  • Ron, President, Family Medical Equipment (since 2000) says switching from Brightree to TeamDME! was "the best decision I ever made."
  • Josh, McAbee Medical (since 2008) initially didn't care for the system because it differed from what he was used to, but became a fan and says Mediware and Brightree "don't hold a candle" to what TeamDME! does for them.
  • Kathy, Healthcare Medical And Respiratory (since 2001) reports over 15 years of working with TeamDME! and would recommend them anytime.

These are customer statements from the site, not independent reviews — treat them as claims to verify in your own demo or reference calls.

Practical Notes

  • The phone number appears twice in the header, suggesting it's the primary contact channel.
  • The site does not publish pricing on the page, so cost and contract terms would need to be raised directly with TeamDME!.
  • If you're migrating from another platform (as several testimonials describe), it's worth asking about data migration and training as part of your initial conversation.