How to Contact Harbour House Crabs and Place an Order

Updated

You can reach Harbour House Crabs customer service by phone at 717-939-2008, and you can place an order directly on ilovecrabs.com by adding items to your cart, signing up or logging in, and choosing your arrival date at checkout. Orders are steamed to order and shipped the same day for next-day nationwide delivery within the USA.

Contacting Harbour House Crabs

The site lists a single customer service phone line:

  • Phone: 717-939-2008

The page evidence does not show a contact email address, live chat, or a physical storefront address, so the phone number is the only direct contact channel confirmed by the site content. If you need help with an existing order, a delivery date, or a product question, calling is the route the site itself surfaces.

Placing an Order on ilovecrabs.com

The ordering flow follows a standard online retail pattern, based on the site's own navigation and cart elements:

  1. Browse or search the catalog. Main categories include Hard Shell Crabs, Soft Shell Crabs, Crab Cakes, Crab Meat, Dinner for Two, Alaskan King Crab Legs, Snow Crab Clusters, Dungeness Crab Legs, Shrimp/Clams/Oysters, Combos/Surf & Turf, Maine Lobster Tails, "From the Butcher," Cookbook/Gift Set, Seasonings, Accessories & Apparel, and Obrycki's Crabs.
  2. Add items to your cart. The header shows a cart counter (for example, "Cart: 0"), which updates as you add products.
  3. Sign up or log in. The header offers "Sign up or Log in" options. Signing up enrolls you in CrabSavers, which the site says saves $15.00 on your first order.
  4. Choose your arrival date at checkout. The site states: "Order Today & Choose Your Arrival Date," so delivery timing is a selectable step rather than a fixed schedule.
  5. Confirm and pay. The page evidence does not list specific payment platforms, so check the checkout page for accepted methods before finalizing.

What to expect after ordering

  • Crabs are steamed to order — the site says they are steamed live on the day of shipping.
  • Orders are packed fresh and shipped the same day.
  • Delivery is next-day nationwide within the United States.
  • A freshness guarantee applies to the steamed-to-order process.

Product Categories and Starting Prices

The homepage's "This Week's Featured Products" section lists these starting prices:

Product Starting Price
Hard Shell Crabs – Large $88.99
Hard Shell Crabs – Jumbo $108.99
Crab Cakes – Maryland Jumbo Lump (5+ oz) $24.99

These are "starting from" figures, so final cost depends on quantity, size grade, and any current sale. The site promotes a "Summer Crab Sale" and a "Today's Deals" section, and CrabSavers members get $15.00 off a first order — check those areas before checkout to confirm what applies to your cart.

Brand Background

Harbour House Crabs describes itself as an online seafood retailer of premium hard-shell steamed blue crabs and other seafood, shipping anywhere in the United States. The site states the company has been in business for over 25 years (elsewhere on the page it says "over 20 years" of commitment to quality), and it notes media features with a "As seen on & featured by" section. Its positioning is as a "Back Home" online seafood retailer, with Maryland blue crabs as the flagship product.

Common Questions Before You Order

  • Where do they ship? Anywhere in the USA, per the site.
  • How fast? Next-day nationwide delivery, with same-day shipping for orders placed that day.
  • Can I pick a delivery date? Yes — the site says you choose your arrival date at checkout.
  • Is there a first-order discount? Yes, CrabSavers sign-up is listed as saving $15.00 on a first order.
  • How do I get help? Call 717-939-2008.