How RemoteToPC Plans Differ for Individuals, Small Businesses, and IT Teams

Updated

RemoteToPC splits its plans along two axes: how many remote computers you manage, and whether you need IT management features like monitoring, alerts, and granular user permissions. Basic and Business are built for individuals and small businesses that mainly need simple unattended remote access. Teams and Enterprise add user management and finer-grained access control for IT departments. The deciding question is whether you need visibility and control over many machines and technicians, or just a reliable way to reach a few PCs.

The two tiers of functionality

RemoteToPC's own framing separates its lineup into two groups:

  • Basic and Business — described as "affordable, user-friendly options" for simple remote access.
  • Teams and Enterprise — described as including "robust user management," letting IT staff "assign granular access to groups and computers."

Everything in the product shares the same core remote access engine. According to the site, all plans include remote printing, multi-to-multi pop-out screens, drag-and-drop file copy, and chat — the tools that let a technician "work on a remote PC or Mac as if they're right in front of it."

So the difference between tiers is not the remote control experience itself. It's how many machines you can reach, how many people can reach them at once, and how much management overhead sits on top.

What the published plan details show

The pricing page lists these specifics for the entry plans:

Plan Users Remote Computers Remote Sessions Notable inclusions
Basic Single user 10 Unlimited Remote desktop access, multi-to-multi monitor support, remote printing & file transfer
Business Single user 20 Unlimited Same core feature set, higher computer count

Basic is priced at $8.25 per month, billed yearly at $99.00, and is positioned as "best for individuals and very small businesses." Business is $16.58 per month, billed yearly at $199.00.

Two things stand out for anyone comparing these:

  1. Both are single-user plans. If more than one technician needs access, you're already outside Basic and Business.
  2. Unlimited remote sessions appear on both, so session count isn't the constraint at this level — the computer count is.

The page's own summary of the higher tiers is that they "include robust user management," and the site repeatedly points to monitoring, alerts, and system information as the features that distinguish a management-oriented deployment. The homepage asks directly: "Need monitoring, alerts, and more IT visibility?" — which is the signal that you've outgrown the Basic/Business tier.

How to choose

Work through these in order:

1. Count the machines you need to reach. Basic covers 10 remote computers, Business covers 20. If you're an individual supporting your own home and office PCs, Basic is likely enough. A small office with a handful of workstations plus a server or two fits Business.

2. Count the people who need access. Both published plans are single-user. If a second technician, a co-owner, or an office manager needs their own login, that pushes you toward Teams or Enterprise, where user management and granular group/computer permissions live.

3. Decide whether you need monitoring and alerts. This is the clearest functional break. If your job is "connect to a machine when someone asks," Basic or Business covers it. If your job is "know when a machine goes down before the user calls," you need the monitoring and real-time alert features that the site associates with the IT management tier.

4. Check whether you need to delegate access by group. The site describes Teams and Enterprise as letting IT staff "assign granular access to groups and computers." That matters when different technicians should only see their own sites, departments, or clients — a common requirement for MSPs and multi-site IT teams.

Practical notes before you commit

  • Billing is annual. The monthly figures shown ($8.25 and $16.58) are the yearly-billed equivalents, with the actual charges listed as $99.00 and $199.00. Budget on the annual number.
  • A 14-day free trial is offered. The site states you can "try us out, risk free for 14 days," and multiple "Start Free Trial" links point to checkout. Use the trial to test the specific features you're buying for — particularly monitoring and alerts if that's your deciding factor — rather than just confirming that remote control works.
  • The published excerpt doesn't list Teams and Enterprise pricing or computer counts. If you're evaluating those tiers, treat the pricing page as the source of truth and confirm current numbers there rather than assuming they scale linearly from Business.

The short version: pick Basic or Business when the problem is "I need to reach these PCs," and move to Teams or Enterprise when the problem becomes "I need to manage who reaches which PCs, and know when something breaks."