How Families Can Get Free, Confidential Support from Partnership to End Addiction

Partnership to End Addiction (drugfree.org) offers free, confidential help to families dealing with a child's substance use through four main channels: a helpline you can reach by text, email, or phone; online support groups for parents and caregivers; a personalized text program called Help & Hope by Text; and a free Prevention Check-Up assessment. These services are built for parents and caregivers who want guidance, not judgment — whether they are worried about early warning signs or already navigating treatment and recovery.

Start with the Helpline

The helpline is the most direct entry point. According to the site, you can text, email, or call for free, confidential help addressing your child's substance use challenges.

• What it's for: Getting answers and direction when you're unsure what to do next — from spotting early signs to finding treatment.
• How to use it: Pick whichever channel feels easiest. If you'd rather not talk, text or email works the same way.
• What to expect: A confidential conversation focused on your situation, with guidance tailored to where your family is.

Because the site describes the helpline as free and confidential, you can reach out without a referral or insurance.

Join an Online Support Group

Partnership to End Addiction runs online support groups for parents and caregivers. These connect you with other families facing similar situations.

• Who it's for: Parents and caregivers — you don't have to be in crisis to join.
• Why it helps: Hearing from people at the same stage can be more useful than general advice, especially when you feel isolated.
• How to join: The site lists this under Family Support Services; look for the Online Support Groups link there.

Sign Up for Help & Hope by Text

Help & Hope by Text delivers personalized texts with tips, tools, and resources for every stage of support.

• How it works: You receive ongoing messages matched to your situation rather than a one-time answer.
• Best for: Families who want steady, low-effort guidance over time — for example, while waiting for a treatment opening or adjusting to a recovery plan.
• How to start: Enroll through the Help & Hope by Text section on the site.

Take the Prevention Check-Up

The Prevention Check-Up is a free, confidential assessment that gauges your child's substance use risk and returns tailored guidance.

• What it does: Helps you understand your child's risk level and what to do about it.
• Who it's for: Parents who notice changes but aren't sure whether they rise to the level of a problem.
• How to use it: Complete the assessment on the site; the result points you toward relevant next steps.

Which Option Fits Your Situation

These services are complementary — many families use the assessment or helpline first, then add a support group or text program for continued help. All are described by the organization as free and confidential, so cost and privacy don't need to be barriers to reaching out.