How to Book a Consultation or Free Laser Assessment at Vision Eye Institute

You can book in one of two ways, depending on what you need. If you are exploring laser vision correction, Vision Eye Institute offers a free laser assessment, which you can request online or by calling 1800 1 LASER. If you need a general ophthalmology consultation — for cataract, glaucoma, retinal, corneal or other eye conditions — you book a standard consultation instead, either online or by phone. Both routes start from the same website navigation, so the main decision is simply which type of appointment matches your situation.

Decide which appointment you need

The free laser assessment is specifically for laser vision correction. If your concern is a medical eye condition rather than a refractive one, book a consultation rather than the laser assessment.

Book a free laser assessment

1. Go to visioneyeinstitute.com.au.
2. Use the "Book a free laser assessment" link, which appears in the main navigation and in the site's promotional banners.
3. Alternatively, call 1800 1 LASER to arrange the assessment by phone.
4. Note that SMILE pro is flagged as available in Sydney and Melbourne, so if that specific procedure is your goal, confirm your city before booking.

The site also lists a "How much does laser eye surgery cost?" page under Services → Laser eye surgery. Checking this before your assessment helps you go in with realistic expectations, since the assessment itself is free but the surgery is not.

Book a general consultation

1. Go to visioneyeinstitute.com.au.
2. Select "Book a consultation" from the navigation or the contact area.
3. If you prefer to choose your clinician first, use Find a DOCTOR; if you prefer to choose by location, use Find a CLINIC.
4. You can also browse by state — NSW, QLD, SA and VIC — with separate listings for clinics and day surgeries in each state.

Choosing a doctor or clinic first is useful when you have a specific condition, because different clinicians and locations cover different services.

What to expect from the booking process

The website is structured around four entry points that feed into booking:

• Find a CLINIC — browse locations by state.
• Find a DOCTOR — browse ophthalmologists, including by city (Sydney & New South Wales, Brisbane & Queensland, Adelaide & SA, Melbourne & Victoria).
• Book a free laser assessment — the laser-specific route.
• Book a consultation — the general route.

A phone line (1800 1 LASER) is published for laser enquiries. For general consultations, the site directs you through the online booking and contact paths rather than a single published general number, so the online route is the more reliable starting point if you are unsure which clinic to pick.

Common sticking points

• Booking the wrong appointment type. The free assessment is for laser correction only. A cataract, glaucoma or retinal concern needs a consultation.
• Assuming the free assessment covers everything. It is a laser assessment, not a full general eye examination.
• Not checking location for specific procedures. SMILE pro is noted as available in Sydney and Melbourne, so availability of a given procedure depends on your city.
• Skipping the cost page. The site separates the free assessment from surgery pricing, so review the laser cost page before committing.
• Self-funding cataract surgery. If you do not hold private health insurance, the site provides a dedicated self-fund cataract surgery enquiry route rather than the standard consultation booking.

Quick summary

• Laser vision correction: book a free laser assessment online or call 1800 1 LASER.
• Any medical eye condition: book a consultation, optionally after choosing a doctor or clinic.
• Choose by location or clinician first if you have a specific condition or a preferred specialist.
• Check the cost page for laser surgery before your assessment, since the assessment is free but treatment is not.