What Is the Steven Gaffney Company?

The Steven Gaffney Company is a leadership and team-performance firm that helps organizations build what it calls Consistently High Achieving Teams (CHAT)®. According to its site, it uses research and evidence-based strategies to address problems such as silos, stalled innovation, difficulty navigating change, and breakdowns in collaboration, and says it has been trusted by leading organizations across industries for 30 years. It is best suited to executive leadership teams and organizations that want to improve how people communicate, collaborate, and hold themselves accountable — not to individuals looking for a general self-help course.

What the company says it does

The site frames the core problem as silence — described as expensive — and positions the firm's approach around what it calls proactive honesty. The stated outcomes for client teams are:

• Teams learn to communicate, collaborate, and problem-solve together.
• The organization uses proactive honesty to save time and money.
• People hold themselves accountable "with no hand-holding, because they want to."
• Leaders become trusted and respected for telling hard truths.

Founder Steven Gaffney is described as having been a trusted advisor for 30 years to top executives across industries, including government organizations.

Services offered

The site lists these main offerings:

The Accelerator is the most productized option: it combines video lessons, tools, and AI support rather than relying only on live delivery. The site does not publish pricing for any of these services, so cost has to be discussed directly with the company.

Who it's for

The clearest fit is an executive leadership team or an organization dealing with symptoms like:

• Silos between departments or teams
• Stalled innovation
• Difficulty navigating change
• Collaboration breakdowns
• Misalignment, rework, and missed opportunities (the site frames these as hidden costs)

If you are an individual looking for personal coaching or a one-off course, the site's framing is team- and organization-level, so the fit is less direct.

Free resources you can check before contacting them

The site offers several ways to evaluate the approach without committing to a service:

• Blogs and podcasts — ongoing content on team and leadership topics
• National Study on High Achieving Teams — the firm's own research into the behaviors, mindset, and practices behind high-impact teams
• Assessments — tools related to team performance
• Book: Unconditional Power — listed in the store
• Book: Flip Your Power Switch — Steven Gaffney's latest book, promoted on the site
• "What is your team costing you?" — a page inviting visitors to uncover the hidden cost of misalignment, rework, and missed opportunities

The site also references a Lifetime Guarantee, a client list, testimonials, and case studies, which are the most concrete places to verify claims before engaging.

How to decide

Use the free research, blog, and podcast material first to see whether the proactive-honesty framing matches your team's actual problem. If the symptoms above sound familiar and you lead a team, the next step is to look at the case studies and client list, then contact the company about Trusted Advising or the Team Achievement Accelerator. Because no pricing is published, treat budget and scope as an open question to raise in that first conversation.