How can I contact Responsible Travel to plan or book a holiday?
Call 01273 823 700 after 9am to reach a member of the Responsible Travel team and start planning a holiday. This is the contact route shown on the site, alongside a Contact us page in the navigation menu. Before you call, it helps to have a rough idea of your destination and holiday type, because the site is organised around 6,000 holidays across many destinations and trip styles.
Ways to get in touch
The site presents phone contact as the main way to reach its Travel Team.
- Phone: 01273 823 700
- Best time to call: after 9am
- Who you reach: a member of the Travel Team, who can help start planning your holiday
- Also available: a Contact us page linked from the main navigation
The page does not list email, live chat, or a contact form in the material available, so phone is the confirmed route.
What to have ready before you call
Responsible Travel's site is built around browsing by destination and holiday type, so a little preparation makes the call more useful.
1. Pick a destination area
The site has a Popular destinations section and a full destinations list. Examples of featured trips give a sense of the range:
| Featured holiday | What it involves |
|---|---|
| Borneo small group tour | Two weeks of wildlife and culture in Sabah and Sarawak |
| Southern Madagascar tour | Lemurs, baobabs and beaches, mostly off the beaten track |
| Self drive South Africa | Cape Town, Winelands and the Garden Route at your own pace |
| Cycle the Douro Valley | Cycling, wine tasting and villages in a UNESCO wine region |
| Maldives conservation cruise | Snorkelling for whale sharks while assisting local conservation experts |
| Tailor made Spain holiday | Two weeks from Gaudí to flamenco |
2. Decide on a holiday type
The site lets you filter by holiday type. Options include:
- Accessible, accommodation only
- Adventure, art, beach, budget, cultural
- Cycling, walking, multi activity, overland, rail
- Family, honeymoon ideas, short break, solo
- Small group, small ship cruising, tailor made
- Safaris, sailing, self drive & fly drive
- Vegan & vegetarian, volunteer travel, wellness, wildlife
- Flight free, locally run, last minute, luxury, special interest, special offer, unusual
3. Check your dates
The site has a date search with flexible options:
- Any day
- +/-7 days, +/-14 days, +/-21 days
- Exact day
There is also a Last minute section for trips departing soon, and a Last Minute Offers link in the navigation.
Step-by-step: from browsing to booking a conversation
- Browse destinations or holiday types on the site to narrow down what you want.
- Check dates using the date filter, or look at last-minute trips if you are flexible.
- Note one or two trips that interest you — this gives the Travel Team a starting point.
- Call 01273 823 700 after 9am and ask to speak to a member of the Travel Team about planning your holiday.
- Confirm the next steps with them, since booking and payment details are handled through the team rather than shown on the page.
What Responsible Travel says about itself
Responsible Travel was founded in 2000 and describes itself as the world's first and largest responsible holiday company. Its stated idea is that holidays supporting local people and places bring you closer to both and are more enjoyable. The site says it has 200,000 customers and over 1,000 wildlife holidays across more than 120 destinations.
Founder Justin Francis OBE invites travellers to consider travelling with the company and to read customer reviews.
Common questions
Is there a contact form? The material shows a Contact us page in the navigation, but the confirmed contact method is the phone number.
Can I book online? The page does not show an online booking or payment flow. The stated route is to contact the Travel Team to start planning.
What if I don't know what I want yet? Browsing by destination and holiday type first is the practical approach, since the site is organised that way and the team can then work from your shortlist.
What if my dates are flexible? Use the +/-7, +/-14 or +/-21 day options, or check the Last Minute section for trips departing soon.