How to Place an Order or Get Help on Capitol Scientific

Updated

Capitol Scientific (capitolscientific.com) is a lab supply and specialty chemicals distributor, and the site provides several direct paths to order or get support: Quick Order for fast reordering, Login/Register for account-based purchasing, a Customer Center for account management, and a phone line (512.836.1167) for assistance. Which route you use depends on whether you already have an account and whether you know your item numbers.

Ordering paths on the site

The homepage navigation lists these ordering-related entries:

Entry What it's for When to use it
Quick Order Enter item numbers directly to build an order You already know the catalog numbers and want to skip browsing
Login / Register Access your account or create one You need account pricing, order history, or to check out
Cart Review items before checkout After adding products from category pages
Store Locator Find a physical location You need in-person pickup or local contact

Product browsing is organized under Lab Equipment, Lab Supplies, and Reagents & Chemicals, with deeper categories such as Balances & Weighing Scales, Centrifuges, Water Baths, Fume Hoods, and Furnaces. Adding items from these category pages populates the cart, which is the standard checkout route.

Account and procurement support

Beyond simple ordering, the site exposes several account and purchasing tools:

  • Customer Center — manage account-related matters after logging in.
  • Procurement Portals — for organizations that route purchases through a procurement system.
  • Request COA — request a Certificate of Analysis for a product, typically needed for compliance or documentation.
  • Supply Running Low? Your Rep Can Help You Plan Ahead — a prompt to contact your sales representative for restocking planning rather than one-off ordering.

If you're unsure which applies, the phone number 512.836.1167 is listed under "For assistance call," and the site also surfaces a "Have a question?" section.

Practical notes

  • The site requires JavaScript enabled in your browser to function; if pages appear broken or empty, that's the first thing to check.
  • A cart indicator appears in the header, so you can confirm items were added before proceeding.
  • Pricing is not displayed in the available page information, so don't assume listed products are free to access or that pricing is visible without logging in.

For a first-time buyer, the typical sequence is: Register → browse or use Quick Order → add to cart → check out. For an existing customer needing documentation or account changes, go through Login → Customer Center, or call the number above.