What to Know Before Contacting Catapult3 for a Project

Updated

Before you contact Catapult3, the most useful preparation is to define your project in five areas: what you need built or printed, where it will be used, how big it is, when you need it, and what design assets you already have. Catapult3 (catapult3.com) is a full-service promotional and fabrication company founded in 1989, based in Idaho, serving clients nationwide with international project capability. It handles design, printing, production, 3D printing, CNC, metalwork, and installation in-house, so a single point of contact can carry a project from concept through install, logistics, storage, and teardown. That model suits buyers who want one vendor instead of coordinating several.

First, identify which service category your project falls into

Catapult3's listed services cover several distinct types of work. Knowing which one applies helps you ask the right questions and get a faster, more accurate response.

Category Examples from Catapult3's service list
Trade show & event displays Trade show booths, exhibits, canopies, backdrops, printed tablecloths
Large-format printing & signage Signs, acrylic signs, light boxes, floor graphics, window graphics
Vehicle, wall & window wraps Vehicle wraps, wall wraps, door panels
Banners, flags & promotional displays Banners, flags, spinning game wheels
Custom fabrication Metal fabrication & welding, 3D printing, custom fixtures
Design & project support Graphic design, installation, logistics, video displays

If your project spans more than one — for example, a trade show booth plus vehicle graphics plus a banner — that is exactly the kind of multi-part job the in-house model is built for. Note that some items in the list (such as trade show booths and canopies) are broader categories that likely contain multiple options, so it is worth describing your specific use rather than just naming the category.

Information to prepare before you reach out

The more of these you can answer, the more concrete the first conversation will be:

  • Use scenario — Is this for a trade show, a retail space, a vehicle fleet, an office wall, or an event? The physical setting drives material and mounting choices.
  • Dimensions and installation environment — Approximate sizes, surface type (wall, window, floor, vehicle), indoor or outdoor, and whether the space has height, power, or access constraints.
  • Timeline — Your event date or deadline, plus any hard install window. Fabrication and installation scheduling depends on this.
  • Design assets — Whether you have finished artwork, brand guidelines, or only a concept. Catapult3 lists graphic design as a service, so incomplete assets are not necessarily a blocker, but knowing what you have shapes the scope.
  • Budget range — Catapult3's site does not publish pricing, so budget is something to raise directly rather than estimate from the website.
  • Logistics needs — Whether you need storage, shipping, on-site installation, and teardown, since these are listed as part of the end-to-end offering.

What you can verify about the company

A few facts are stated on the site and are worth confirming against your project's needs:

  • Founded in 1989 — over 30 years in business, which is relevant if longevity and established process matter to you.
  • Idaho-based, Boise Chamber member since 2013.
  • Nationwide service with international project capability — useful if your project is outside Idaho.
  • In-house capabilities — design, printing, production printing, 3D printing, CNC, metalwork, and installation under one roof.
  • Client feedback — the site quotes Google reviews, including one calling it a "great exhibit company" with "quality work and great ideas," and another saying "if you're looking for signage or displays... they do it all." These are short testimonials, not detailed case studies, so treat them as directional rather than as proof of fit for your specific job.

The site also references a portfolio and blog, which are the best places to check whether they have handled work similar to yours before committing.

How the working relationship is described

Catapult3 positions itself as "one partner from concept to install, logistics, storage, and teardown," with the stated goal that clients "don't have to manage multiple vendors." In practice, that means you should expect to discuss not just the design and build, but also who ships it, who stores it between events, who installs it, and who takes it down. If your project is a one-time print job, that full scope may be more than you need; if it is a recurring trade show program, the single-vendor model is the main reason to consider them.

Contact details and hours

  • Phone: 208.761.5360
  • Email: [email protected]
  • Hours: Monday–Friday, 8am–5pm
  • Online: Facebook and Google links are listed on the site

The site does not state a pricing structure, minimum order, or whether consultations are free, so those are questions to ask directly rather than assume.

A practical first-contact checklist

  1. Write a one-paragraph description of the project: what it is, where it goes, and what it needs to accomplish.
  2. Attach or note any existing artwork, brand files, or reference images.
  3. State your deadline and any fixed install date.
  4. List which of the service categories apply, including any you are unsure about.
  5. Ask explicitly about timeline, what they need from you to quote, and whether installation, storage, and teardown are included in their scope.
  6. Ask to see portfolio examples closest to your project type.

If you can answer the first four items before calling or emailing, the conversation moves straight to feasibility, schedule, and cost instead of basic discovery.