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EnglishWhat Shipping, Currency, and Contact Information Does Moyna NYC Provide?
Updated
Moyna NYC (moynabags.com) states "Worldwide Shipping Available" on its site, displays prices in multiple currencies, and lists a New York phone number, email, and mailing address for contact. If you're outside the US, you can still order, but the site does not publish shipping rates, delivery times, or customs terms — so you'll need to confirm those directly before checkout.
Shipping
The homepage carries a "Worldwide Shipping Available" banner, which indicates the store ships internationally rather than limiting orders to the United States. What the site does not state:
- Shipping costs or free-shipping thresholds
- Estimated delivery windows (domestic or international)
- Which carriers are used
- Who handles duties, taxes, or customs fees on international orders
If any of these matter to your decision, treat them as open questions and ask before ordering. The contact details below are the fastest route.
Currency
Prices are shown with a currency selector offering:
| Currency | Symbol |
|---|---|
| US Dollar | $ |
| Euro | € |
| Pound Sterling | £ |
| Indian Rupee | ₹ |
Product listings on the site appear in US dollars (for example, $75.00, $190.00, $220.00). The selector lets you view prices in the other supported currencies, but the site doesn't explain how conversion is calculated or whether your card is charged in USD. Check with your bank or the store if the final charged currency matters to you.
Contact Information
| Channel | Detail |
|---|---|
| Phone | 212-967-0760 |
| [email protected] | |
| Address | MOYNA LLC, 301 West 57th Street, Suite 23C, New York, NY 10019 |
The site also has a "Contact Us" page and a "Get in Touch" section, plus account features (My Account, My Wishlist, My Cart, Sign In, Checkout, Gift Card) if you prefer to manage an order through a registered account.
What to Confirm Before Ordering
Because the site is thin on logistics detail, a short email or call covering these points will save you trouble:
- Shipping cost and timeline to your country for the specific item you want.
- Duties and import taxes — whether they're included, prepaid, or billed on delivery.
- Billing currency — whether you're charged in USD regardless of the currency you browse in.
- Personalization lead time — many items are monogrammed or custom-made, which can affect when an order ships.
The store's specialty is monogrammed and personalized bags, so if your order involves initials or a custom detail, ask about production time alongside shipping.