How Attorneys and Insurers Submit a Case to Garrett Forensics
Updated
Garrett Forensics accepts new case submissions through three channels: a case submission form on its website, downloadable forms for desktop reviews, and direct contact by phone at +1 (562)-997-3013 or email at [email protected]. The right channel depends on what you're submitting — a full case assignment, a desktop review, or a document review request. Attorneys and insurance professionals are the two client groups the firm serves, and both follow the same intake path.
What you can submit
Garrett Forensics organizes its work into four service lines, each with its own intake expectations:
| Service | What it covers | Typical submitter |
|---|---|---|
| Expert witness services | Expert testimony to support legal arguments | Attorneys and law firms |
| Expert insurance claim inspections | Examinations into claims to determine "what really happened" and mitigate fraud | Insurers |
| Auto accident injury analysis | Injury assessment where accident severity and claimed injuries don't align | Insurers, attorneys |
| Document review | Examination of photos, police and fire reports, repair invoices, and other records | Both |
The firm has provided forensic investigations, analysis, and reporting since 1971, and its practice areas span accident reconstruction, arson and fire, biomechanical analysis, civil and structural engineering, electrical and mechanical engineering, event data recorder analysis, toxicology, traffic engineering, and several liability and property-loss categories.
Choosing the right submission channel
Case submission form
Use this for a new assignment that needs a full investigation or expert witness. The site lists "Submit a Case or Claim" and "Case Submission Form" as separate entry points, so start there if you're assigning work rather than asking for a preliminary read.
Desktop review form
Download this form when the matter is a low-impact auto accident with disproportionate injury claims. The firm frames desktop review around exactly that scenario: a minor accident, major claimed injuries, and numbers that don't add up. Submitting through the dedicated form keeps the request scoped to a records-based review rather than a full investigation.
Document review request
Use this when vehicles, property, or machines have already been repaired but you still need answers. Garrett's experts review photos, police and fire reports, repair invoices, and other documents, then deliver a comprehensive report. This is the lightest-weight option and works well when the physical evidence is gone but the paper trail is intact.
Direct contact
For anything that doesn't fit the forms — or to discuss scope before submitting — call +1 (562)-997-3013 or email [email protected]. The office is at 100 W. Broadway, Suite 320, Long Beach, CA 90802.
What to prepare before submitting
The intake material the firm names explicitly is:
- Photos
- Police reports
- Fire reports
- Repair invoices
- Other supporting documents
Gather these before you start the form. For a desktop review, the math-based argument depends on records that show the gap between accident severity and claimed injury, so incomplete documentation weakens the submission. For an insurance claim inspection, the goal is determining what actually happened, which means the more contemporaneous records you include, the better the examination.
What happens after submission
The stated workflow is: Garrett's experts examine the submitted materials and deliver a comprehensive report. For expert witness engagements, the firm positions the output as testimony that strengthens legal arguments. For insurance inspections, the output is a determination of what happened, aimed at mitigating fraud. Expect the report to be the deliverable, not an interim opinion.
Common sticking points
- Wrong form for the job. Sending a full case through the desktop review form (or the reverse) can delay intake. Match the form to the scope you actually need.
- Thin documentation. Document review and desktop review both depend on records you supply. Missing police or fire reports, or absent repair invoices, limit what the experts can conclude.
- Assuming a channel that isn't listed. The site names the case submission form, the desktop review form, phone, and email. If you need something outside those, call or email rather than guessing at a portal.
If your matter falls under one of the listed practice areas and you have the supporting records in hand, pick the matching channel above and submit. If you're unsure which service fits, the phone number and assignments email are the fastest way to get scoped before you file.