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EnglishWhat Are Garrett Forensics' Accident Desktop Review and Document Review Services?
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Garrett Forensics offers two related, document-based review services for insurers, attorneys, and law firms: Accident Desktop Review and Document Review. Accident Desktop Review is aimed at cases where a minor accident is paired with major injury claims and the numbers don't add up. Document Review is a broader examination of photos, police and fire reports, repair invoices, and other records, ending in a comprehensive report. Both are review services performed on materials you submit — they are not on-site inspections, and the site does not state pricing or turnaround times.
Accident Desktop Review
Garrett Forensics describes this service around a specific fact pattern: "When there's a MINOR accident, but they're claiming MAJOR injuries, and the math just doesn't add up; Send us the case, we'll take it from there."
That framing tells you the intended use. It fits claims where the physical evidence of the collision appears inconsistent with the severity of the injuries alleged — low-speed impacts, minimal vehicle damage, or a claimed injury mechanism that doesn't match the reported forces. The review is "desktop," meaning the analysis is done from the case materials rather than from an in-person vehicle or scene inspection.
When it makes sense to request one
- The claimed injury severity is disproportionate to the described impact.
- You want a technical read on whether the accident mechanics support the injury claim before deciding how to handle the file.
- You have documentation (photos, reports, estimates) but need an expert to interpret it.
What you provide
The site does not publish a required document checklist for Accident Desktop Review. Based on how the service is described and how the broader Document Review is defined, expect to supply the case file itself — the accident description, photographs, and any reports or estimates you hold. Because the site offers a downloadable Desktop Review form, that form is the practical starting point for defining what to send.
Document Review
Document Review is the wider service. Garrett Forensics states that its experts "thoroughly examine photos, police and fire reports, repair invoices, and other documents to deliver a comprehensive report."
The rationale given is that "vehicles, property, and machines get repaired, but you may still need answers." In other words, the physical evidence may be gone or altered by the time the question arises, so the review works from the paper and image record instead.
What gets reviewed
| Document type | What it can help establish |
|---|---|
| Photos | Condition of vehicles, property, or machinery; visible damage |
| Police reports | Reported circumstances of the incident |
| Fire reports | Origin and circumstances in fire-related claims |
| Repair invoices | Scope and cost of damage actually repaired |
| Other documents | Case-specific records you supply |
The output
The stated deliverable is a comprehensive report from Garrett Forensics' experts. The site does not specify report length, format, or whether it includes opinions versus findings only — treat the report scope as something to confirm when you submit.
How the two services relate
Accident Desktop Review is the narrower, scenario-driven service: minor accident, major injury claim, questionable math. Document Review is the general-purpose service for examining the documentary record in vehicle, property, and machine claims. In practice, a desktop review will rely on document review methods, but the desktop review is packaged around the disproportionate-injury use case.
Both sit within Garrett Forensics' insurance-facing work. The firm describes its insurance claim inspections as examinations to determine "What Really Happened" and to mitigate fraud, and it lists auto accident injury analysis and assessment among its services. The two review services are the document-based tools in that lineup.
How to submit a case
The site provides these entry points:
- Case Submission Form — the general route for submitting a case or claim.
- Download Desktop Review Form — the specific form for desktop review requests.
- Contact — phone +1 (562)-997-3013, email [email protected], or mail to 100 W. Broadway, Suite 320, Long Beach, CA 90802.
The site also lists a "Request An Expert" option and a "Submit a Case or Claim" contact path. It does not state fees, response times, or whether a consultation is required before submission.
What to confirm before you submit
Because the site is silent on these points, ask directly when you make contact:
- Turnaround time for the report, and whether it varies by case complexity.
- What to include in the submission — whether the desktop review form alone is sufficient or whether the full claim file is needed.
- Whether the reviewing expert can later serve as a testifying expert witness in the same matter, since Garrett Forensics provides expert testimony as a separate service.
- Report format and admissibility expectations for your jurisdiction.
If your situation is a minor-impact accident with a major-injury claim, Accident Desktop Review is the closer match. If you need the documentary record examined in a vehicle, property, or machinery claim more generally, Document Review is the broader fit.