Where to Download Datapath Software, Drivers, and Documents
Updated
Datapath hosts all of its software, drivers, and product documentation in a single Downloads area on datapath.co.uk, split into two sections: Documents and Software Downloads. You can reach it from the top navigation bar or the Support menu. This page covers where each resource lives, what you'll find there, and the related support entry points (RMA returns, product registration, and technical support) that sit alongside them.
The two download sections
The Downloads area is divided by content type rather than by product:
| Section | What it contains | Use it for |
|---|---|---|
| Documents | Product documentation | Datasheets, manuals, and reference material for Datapath hardware and software |
| Software Downloads | Software and drivers | The applications, firmware, and drivers that run Datapath products |
Both sections are reachable from the same Downloads menu, so you don't need to know which product you're looking for before you start browsing.
How to get there
- Open datapath.co.uk.
- Use the top navigation and select Downloads, or open the Support menu and choose the downloads entry.
- Pick Documents or Software Downloads depending on what you need.
- Locate the item for your product and download it.
The site also offers a Search function and a language selector (English, English (US), German, French, Spanish) if you prefer to browse in another language. Note that the translated pages are machine-translated via Google Translate, so terminology in translated documentation pages may not be exact — the English source is the safer reference for technical detail.
Related support entry points
The Support menu groups the downloads area with the other resources you'll likely need during a deployment:
- Get Support — technical help
- Document Downloads — the documents section described above
- Software Downloads — the software and driver section
- RMA Returns — for returning hardware
- Product Registration — register your product
If you're setting up a system rather than just updating it, Datapath also lists Commissioning, Training, Extended Warranty, and a Premium Service Package under Services. The site describes these as premium offerings, so treat them as paid or contracted services rather than free downloads — check the individual service page for what's included.
Practical notes
- Know your product line first. Datapath's catalogue spans control room solutions (Aetria), AVoIP and KVM (Aligo, Arqa), video wall processors (VSN Series, X-Series), video wall management software and plug-ins, scalable graphics cards (Image, IQS4), and capture/encode-decode products (VisionSC, VisionAV, Vision, ActiveSQX, VisionIO, VisionLC). Matching your hardware to the right document or software package is faster if you identify the product family before searching.
- Documents and software are separate downloads. A manual and its corresponding software are not bundled together, so plan to visit both sections.
- Registration is worth doing. Product registration is listed as its own support entry, which is typically how you tie your hardware to warranty and support records.
If a download isn't where you expect it, the fastest route is the site search rather than browsing the full product tree — the Downloads area is indexed by the same search as the rest of the site.