Is Quilters Headquarters an Authorized PFAFF and Juki Dealer?

Updated

Yes. Quilters Headquarters describes itself as an authorized dealer of PFAFF and Juki sewing machines, and it also lists machine sales and machine services among its offerings. That combination matters if you want a dealer who can both sell you a machine and support it afterward.

What the site confirms

The shop's own description states it carries 100% premium cotton fabrics, embroidery supplies, and sewing machine sales and service, and identifies it as an authorized dealer of PFAFF and Juki sewing machines. Its navigation includes a Machines section, a Longarm Machines section, and a Machine Services page.

So the two things you're checking for — authorized dealer status and repair/service availability — are both supported by the site.

Machines and brands shown

Category What appears on the site
PFAFF Listed as an authorized brand
Juki & Serger Featured in videos and navigation
Longarm Juki Longarm Quilting Machine; Qnique Mid & LongArm Quilter
Machine services Dedicated "Machine Services" page

Beyond machines, the shop's menu covers Fabric, Kits, Notions, Classes, Videos, a Calendar, and a Gallery — so it operates as a full-service quilt shop rather than a machine-only dealer.

If you're deciding whether to buy or service here

  • Buying a PFAFF or Juki: The authorized-dealer claim is the relevant signal, since it typically affects warranty and support pathways. Confirm the specific model and current availability directly, since the site does not list prices or stock levels.
  • Needing a repair: A "Machine Services" page exists, which indicates service is offered. Check what brands and machine types that service covers before assuming your model qualifies.
  • Longarm interest: The site references both a Juki longarm quilting machine and a Qnique mid/longarm quilter, so longarm buyers have options to ask about.
  • Shipping questions: A "Shipping Info" page is linked in the footer, which is where delivery terms for a machine purchase would be addressed.

What the site does not tell you

The available page information does not include prices, service turnaround times, warranty terms, or whether service is limited to brands the shop sells. Those details need to come from the shop directly — by phone or through its contact page — before you commit to a purchase or a repair.

Quilters Headquarters is based in Sioux Falls, South Dakota, and has been operating under its current site since at least 2007 based on the copyright range shown.