How to Get Help from the West Texas Food Bank

The West Texas Food Bank (WTFB) is a regional food distribution organization, not a direct-to-public pantry in most cases. If you need food assistance, the fastest path is to use the "How to Get Help" section of wtxfoodbank.org to request information about local programs, or contact the WTFB team directly. WTFB distributes food through a network of partner agencies and pantries across 19 counties in West Texas, so the specific pantry, eligibility rules, and pickup process depend on where you live.

Start with the "How to Get Help" Entry Point

The WTFB homepage lists three primary actions, and "How to Get Help" is the one intended for people seeking food:

• Volunteer Your Time – for people who want to serve at the Odessa or Midland facilities.
• Host a Food Drive – for individuals or groups collecting donations (traditional and virtual options).
• How to Get Help – for people and families who need food assistance.

Selecting "How to Get Help" lets you request information about local programs that can help you and your family. Because WTFB works through partners rather than operating as a single walk-in pantry for everyone, this request is how you get routed to the right local resource.

Understand How the Network Works

WTFB's stated mission is to collect, purchase, and distribute food in partnership with volunteers and community organizations, and to educate partners and the public about hunger. Its published figures give a sense of scale:

The key takeaway: food reaches you through a partner agency or pantry, not usually by contacting WTFB headquarters for a direct box of groceries. That is why the site directs you to request program information rather than listing a single distribution address.

Steps to Request Help

1. Go to wtxfoodbank.org and find the "How to Get Help" option on the homepage.
2. Submit a request for information about local programs serving your area.
3. Wait for routing to a partner agency or pantry near you, based on your county.
4. Contact the WTFB team directly if you need details about volunteer opportunities, donation options, or program questions — the site explicitly invites you to "get in touch with our team."
5. Confirm logistics with the local partner, since eligibility, hours, and required documents are set at the pantry level, not published on the WTFB homepage.

What the Site Does Not Specify

The homepage does not state income limits, documentation requirements, or whether any program is free or requires registration. Do not assume eligibility rules — ask the partner agency or WTFB team directly when you request program information.

If You Want to Help Instead

The same page covers the other direction:

• Volunteer at the Odessa or Midland facilities — "stop by either location today" to learn how.
• Host a food drive, with both traditional and virtual options available.
• Donate time or money by contacting the team.

Bottom Line

To get help: use the "How to Get Help" entry on wtxfoodbank.org, request local program information, and follow the referral to a partner pantry in your county. To give help: contact WTFB about volunteering in Odessa or Midland, or hosting a food drive. In both cases, the WTFB team is the source for specifics on eligibility, locations, and timing.