How to Request City Services Like Trash Pickup or Graffiti Removal on lacity.gov

You can request city services such as trash pickup, graffiti removal, and street repairs through the "Request City Services" section on the lacity.gov homepage. The site groups these under a single entry point, so you don't need to hunt through department pages to start a request. This guide covers where to find it, what services are included, and what to have ready before you submit.

Where to Find "Request City Services"

On the lacity.gov homepage, look for the Request City Services block. The site describes it as covering "Trash pickup, graffiti removal, street issues & more." This is the starting point for non-emergency service requests.

If you can't find it on the homepage, the same services are typically reachable through the City Directory, which lists contacts for the City's officials and departments.

What You Can Request

The homepage explicitly names these categories:

The "& more" wording signals that additional services are available beyond these three, but the homepage does not enumerate them. Treat the table above as the confirmed set.

Steps to Submit a Request

1. Go to lacity.gov and locate the Request City Services section on the homepage.
2. Select the service type that matches your issue (trash, graffiti, street, or another listed option).
3. Enter the location — the address or as precise a description as possible. For street and graffiti issues, an exact address or cross-street helps crews find the spot.
4. Describe the problem in the fields provided. Be specific: what the issue is and how long it has been there.
5. Provide contact information if the form asks for it, so the city can follow up or clarify.
6. Submit and note any confirmation or reference number the site returns.

The homepage does not publish the exact field-by-field form layout, so the steps above reflect the standard flow for this type of request. If a step differs on the live form, follow what the page shows.

What to Have Ready

• The address or location of the issue — this is the single most important input.
• A clear description of the problem (e.g., "graffiti on the side of a building at [address]" or "trash not collected on [street]").
• Your contact details, if you want a response or status update.
• Photos, if the form allows uploads — helpful for graffiti and street damage, though the homepage does not confirm whether uploads are supported.

Related City Resources

The homepage also links to other tools that may be relevant depending on your situation:

• Neighborhood Info — find your council district and trash pickup day.
• City Directory — direct contacts for City officials and departments if a request needs to go to a specific office.
• Meetings & Agendas — for council and committee matters rather than service requests.

For emergencies, the homepage points to dedicated hubs (such as the Boyle Heights fire information and heat advisory pages) rather than the general service request flow. Use those for active emergencies, not routine requests.

Common Snags

• Vague locations slow things down. "My street" won't route a crew; a full address or cross-street will.
• Wrong category. If you file a street issue as a trash request, it may be routed to the wrong department. Pick the closest match.
• No confirmation saved. If the site returns a reference number, keep it — it's how you follow up.

The homepage confirms the services and the entry point but not every form detail. If something on the live page differs from this guide, follow the page.