What is BJC HealthCare and what can you do on bjc.org?

BJC HealthCare is a health system that delivers patient-centered care across 14 hospitals, with services ranging from primary care to advanced specialty treatment. You can use bjc.org to find a provider or location, get same-day or virtual care, pay a bill, and log in to MyChart. This guide is for anyone who wants to understand what BJC offers and how to start using the site.

What BJC HealthCare is

BJC describes itself as delivering nationally recognized, patient-centered care across 14 hospitals. Its stated approach is to treat your health as the most important thing in the world, combining everyday care with advanced treatments at nationally ranked and community hospitals.

The system covers a broad set of specialties. According to the site, BJC has more award-winning specialties than any other provider in the region, spanning:

• Cancer
• Heart and Vascular
• Neurosciences
• Women's Health
• Orthopedics
• Pediatrics
• Primary Care
• Transplant

Care is delivered across 14 hospitals, multiple convenient care locations, virtual care video visits, and outpatient centers.

What you can do on bjc.org

The homepage groups its main actions into a short set of entry points. These are the practical things you can do:

Find care by type

The site separates care into four types, each with a different purpose:

• Primary Care — described as your first contact to prevent, treat, and manage health conditions. BJC providers handle current conditions and help prevent issues later in life.
• Virtual Care — care for minor injuries or illnesses from home, available seven days a week.
• Convenient Care — same-day, in-person care for minor injuries and illnesses at locations that fit your schedule.
• Emergency Care — advanced, compassionate care from Emergency Department staff, available 24/7 across the BJC Health System.

Find a provider or location

You can search for a provider or a location directly from the homepage. Location pages include details such as address and phone number. Examples from the site:

• Barnes-Jewish Hospital — One Barnes-Jewish Hospital Plaza, St. Louis, MO 63110, 314-747-3000
• Missouri Baptist Medical Center — 3015 N. Ballas Road, St. Louis, MO 63131, 314-996-5000
• St. Louis Children's Hospital — One Children's Place, St. Louis, MO 63110, 314-454-6000

Pay a bill and get financial assistance

Billing and financial assistance is a dedicated section of the site. It also links to a hospital rates disclosure page, which is where price transparency information lives. If cost is a concern, start with the financial assistance page rather than assuming you have to pay the full amount up front.

Log in to MyChart

MyChart is the patient portal entry point on the homepage. It opens in a new tab, so you'll leave bjc.org when you log in. Use it to manage your account and care information.

How to get started

1. Decide what kind of care you need. Use the four care types above as a filter: routine and ongoing needs point to primary care; minor issues that can wait point to virtual or convenient care; anything urgent points to emergency care.
2. Find a provider or location. Use Find a Provider or Find a Location from the homepage, then check the address and phone number on the location page.
3. For same-day needs, use Same-Day Care or Convenient Care. These are built for minor injuries and illnesses when you need to be seen quickly.
4. For billing questions, go to Billing & Financial Assistance. Check the financial assistance page before the price transparency page if you're worried about cost.
5. Set up or log in to MyChart. This is where your patient account lives.

Common sticking points

• The newsletter form requires JavaScript. The sign-up form on the homepage states you must have JavaScript enabled to use it. If the form doesn't respond, that's usually why.
• MyChart opens in a new tab. Expect to leave bjc.org when you log in.
• Virtual care is for minor issues. The site frames it as care for minor injuries or illnesses — not a substitute for emergency care.
• Emergency care is the 24/7 option. If your situation is urgent, the emergency department is the path the site points to, not virtual or convenient care.

What the site does not tell you

The homepage does not list prices, insurance networks, or appointment wait times. For anything cost-related, use the billing and financial assistance section and the hospital rates disclosure page. For coverage questions, contact the provider or location directly using the phone numbers on their pages.