What is the Kentucky Public Service Commission (KY PSC) Website?

psc.ky.gov is the official homepage of the Kentucky Public Service Commission (KY PSC), the state agency that regulates Kentucky's investor-owned utilities. You'll find it useful if you want to track a rate case, read a Commission order, file a consumer complaint, or request public records — and if you're a consultant or vendor, it's also where the agency posts its own solicitations, such as the current management audit RFP for Kentucky Power Company.

What the agency does

The KY PSC oversees utilities operating in Kentucky, including electric, gas, and water companies. Its work shows up on the homepage in three main forms:

• Rate cases — dockets where a utility asks to change what customers pay, or where adjustments to existing rates are proposed.
• Orders — the Commission's written decisions resolving those cases.
• Consumer complaints — a channel for customers with a service or billing dispute.

The current rate case list spans water districts, gas companies, and electric utilities, for example:

Main resources on the site

Rate cases and public comments

The Current Rate Cases section lists open dockets by case number and utility name. Each entry links out to the case. If you want to weigh in, the Comment on a Case and Public Comments links are the entry points.

Recent orders

The Recent Orders section highlights newly issued decisions, including alternative rate filings, merchant plant cases, and purchased gas adjustments. A More Orders link leads to the fuller archive.

Consumer complaints

If you have a dispute with a utility, the site gives two options:

• Call 1-800-772-4636
• File online through the complaint form

Records requests

For items not published online, use Request PSC Records to ask the agency directly.

Electronic filing

The Electronic Filing Register is the portal for parties submitting documents in cases.

If you're responding to the Kentucky Power audit RFP

The homepage currently features a solicitation: the Commission is seeking proposals for consulting services to perform a management and operations audit of Kentucky Power Company. Key details as posted:

• What to submit: a PDF of your proposal
• Deadline: no later than 4:30 PM EDT on October 16, 2026
• Source documents: an RFP cover letter and the full Request for Proposal, both linked from the homepage

Read the full RFP before preparing a proposal — the homepage only summarizes the opportunity.

Accessibility

The site includes an Accessibility Assistance link for users who need help accessing its content or services.

Quick orientation