What developer support does Infineon Technologies provide?
Updated
Infineon provides developer support through four main channels: design resources (evaluation boards, reference designs, and search/ordering tools), technical documentation and software tools, a myInfineon account that centralizes dashboards, bookmarks, notifications, and online orders, and support & training resources. You can access most of this from the main navigation on infineon.com under "Design Resources" and "Support & Training." A myInfineon account is required for personalized features such as dashboards, bookmarks, and online order tracking; the site shows Log In and Register options, so plan to create an account if you want those functions.
Design resources and evaluation boards
Infineon's product navigation lists Evaluation Boards as a distinct category alongside chips and modules, which means you can move from a product family directly to hardware you can prototype with. The catalog is organized by product type, so the practical path is:
- Pick your product category (for example, Microcontroller, Power, Sensor technology, or Wireless connectivity).
- Open the Evaluation Boards entry to find boards tied to that family.
- Use Search Tools and Product Information / Ordering to locate part numbers and ordering paths.
The product tree covers MCUs (AURIX™ TriCore™, PSOC™, TRAVEO™ T2G, XMC™, MOTIX™ motor control SoCs/SiPs), power devices (IGBTs, GaN, SiC diodes, gate drivers, intelligent power modules), memories (NOR flash, F-RAM, nvSRAM, PSRAM, SRAM), security and smart card solutions, USB, and wireless connectivity. Each of these areas is where you'd expect to find matching evaluation hardware and design collateral.
Technical documentation and tools
The site exposes several tool-oriented entry points in its top-level navigation:
- Design Resources — the umbrella section for documentation and design collateral.
- Search Tools — for locating products and related materials.
- Technology Packages — grouped technology offerings.
- Product Information and Ordering — for part details and purchase paths.
Infineon also lists Embedded flash IP solutions and Wafer and die memory solutions under Memories, which are relevant if you need IP-level or die-level integration rather than packaged parts. For software, the myICP (my Infineon Collaboration Platform) area appears in the account menu — this is where registered developers typically find restricted tools and packages, so treat myICP access as an account-gated resource rather than something you can browse anonymously.
myInfineon account: what you actually get
The account menu lists these concrete benefits:
| Feature | What it's for |
|---|---|
| My dashboard | Central view of your activity |
| Notifications | Updates tied to your account |
| Bookmarks | Saving products/pages for later |
| Online Orders | Tracking and managing orders |
| My cases | Support case management |
| myICP | Collaboration platform access |
| Profile center | Managing your account details |
The flow is Log In or Register, then the benefits unlock. If your goal is simply reading datasheets or browsing products, you likely don't need an account; if you want order tracking, saved bookmarks, or myICP tools, registration is the prerequisite.
Support and training
"Support & Training" is a top-level navigation item, sitting alongside Products, Applications, and Design Resources. Use it when you need guided learning or a support channel rather than raw documentation. "My cases" inside the account menu is the mechanism for tracking support requests once you're logged in.
How to choose your entry point
- Just exploring parts? Start with Products → your category → Evaluation Boards.
- Need documentation or tools? Go to Design Resources; check whether the specific tool sits behind myICP.
- Managing orders or saving work? Register for myInfineon and use the dashboard, bookmarks, and online orders.
- Need help or learning material? Use Support & Training, and open a case via My cases if you're registered.
One practical note: because myICP and order features are account-gated, decide early whether you need a registered profile — it changes which resources are reachable in a single session.