What Kind of Travel Retail Experience Does ARI Offer?

ARI describes its travel retail experience as one built around "joy on your way" — creating journeys full of joy for every passenger. According to its website, the company positions itself as a leader in delivering extraordinary travel retail experiences worldwide, and says it understands its customers better than anyone so that each store experience is tailor-made to meet, and exceed, passenger expectations. This applies to travelers passing through the airports and other locations where ARI operates; the specific product mix and store format vary by site.

The core idea: tailor-made, not one-size-fits-all

The homepage makes two connected claims about how ARI approaches retail:

• Passenger-first understanding. ARI states it understands its customers better than anyone, which it treats as the basis for store design.
• Customized experiences. Each store experience is described as tailor-made to meet and exceed passenger expectations, rather than a single format repeated everywhere.

The brand line "joy on your way" frames the experience as part of the journey itself — something meant to add pleasure to travel rather than simply fill time before a flight.

Scale behind the experience

ARI's homepage presents its footprint as evidence of experience and reach:

These numbers indicate a long-established, multi-country operation rather than a single-airport retailer, which is relevant if you want to know whether the experience is consistent across regions.

Where the experience is delivered

ARI lists locations across Europe, the Middle East, the Americas, and Asia. Grouped by country:

• Bahrain — Bahrain
• Barbados — Barbados
• Canada — Vancouver, Montreal, Quebec, Winnipeg, Edmonton
• Cyprus — Larnaca, Paphos
• Indonesia — Jakarta
• Ireland — Cork, Dublin
• Lebanon — Beirut
• Montenegro — Podgorica, Tivat
• Oman — Muscat
• Portugal — Faro, Horta, Sao Miguel, Lisbon, Madeira, Porto, Porto Santo, Santa Maria
• United Arab Emirates — Abu Dhabi
• United States of America — New York

Many of these are airport or travel-hub locations, which fits the travel retail model: stores positioned where passengers are already moving through.

What this means if you're trying to use ARI

If your goal is to visit or contact a specific store, the location list above is the starting point. The homepage provides contact details for several sites — for example, Bahrain (+973 17 723100), Barbados (+1 246 538 5000), Montreal (+1 514-636-1227), Larnaca and Paphos (+35 724841668), Cork (+353 21 4329645), Dublin (+353 1 814573), Beirut (+961 1 629 520), Podgorica and Tivat (+382 20 436 300), and Muscat (+968 9270 9483) — along with email and website links for many entries. Some locations, such as Jakarta, Faro, and several Portuguese islands, are listed without published phone numbers on the homepage, so those may require a different route to reach.

The practical takeaway: ARI's stated experience is a customized, passenger-focused retail environment tied to travel, backed by 75+ years of operation across 12 countries. Whether a given store matches that description in practice depends on the individual location, so check the specific site you plan to visit.