Benken Garden Center Store Hours and Customer Service Contact

Benken Garden Center, Florist and Event Venue in Cincinnati is open for in-store shopping Monday through Saturday from 9:00 AM to 5:00 PM and Sunday from 9:00 AM to 3:00 PM. If you need to reach customer service, call 513-891-1040 — the phone room is staffed to answer calls 24/7, 365 days a year, including outside store hours.

In-Store Shopping Hours

These are the posted in-store shopping hours. Plan your visit within these windows if you want to browse the garden center or florist in person.

Contacting Customer Service

• Phone: 513-891-1040
• Availability: The phone room answers calls 24/7, 365 days a year.

The key distinction is that phone coverage runs around the clock even when the store itself is closed. If you have a question about flowers, landscaping, or an event, calling is the most direct route — including evenings, Sundays after 3:00 PM, and holidays.

What This Means for Your Visit

• Shopping in person: Arrive before 5:00 PM Monday–Saturday or before 3:00 PM Sunday.
• Needing an answer outside those hours: Call 513-891-1040; the phone line is available year-round.
• Planning an event or floral order: Use the phone line to reach the team, since it is the contact method the site provides.

Benken describes itself as a fourth-generation family-owned garden center, florist, and event venue in the heart of Cincinnati, so the same phone number serves questions across all three areas.