Can Existing Shortshare Customers Still Download or Use the App?
Updated
Short answer: it depends on your platform. Shortshare is no longer available for iOS and macOS, and it can no longer be updated, so it is not compatible with iOS 27 / macOS 27 or newer. Existing customers can still download a fixed macOS build ("Shortshare for macOS 27+") from the site. The Windows version remains listed in the Microsoft Store, and the browser extensions for Chrome and Firefox on macOS are still available from their respective stores.
What changed
According to the Shortshare site, the app is no longer available for iOS and macOS. The stated reason is that it can no longer be updated "for reasons out of my control," which also means it is no longer compatible with iOS 27 / macOS 27 or newer.
The practical consequences:
- New iOS/macOS users: no longer able to get the app.
- Existing iOS/macOS users: the app will not receive updates, and it will not work on iOS 27 / macOS 27 or later.
- Windows users: the app is still offered through the Microsoft Store.
- Existing macOS customers on newer OS versions: a fixed macOS build is provided.
Platform-by-platform status
| Platform | Still available? | Notes |
|---|---|---|
| iOS | No | No longer available; not compatible with iOS 27 or newer |
| macOS | No (general) | No longer available; not compatible with macOS 27 or newer |
| macOS (existing customers) | Yes, fixed build | "Shortshare for macOS 27+" download provided on the site |
| Windows | Yes | Available in the Microsoft Store |
| Safari App Extension (macOS) | Yes | Native extension that adds a button to shorten the current tab |
| Chrome / Firefox extensions (macOS) | Yes | Installable from the Chrome Web Store and Firefox Add-On Directory |
If you are an existing macOS customer
The site directs existing customers to a fixed macOS build for macOS 27 and newer. If you are on an older macOS version and the app still runs for you, note that it will not be updated going forward, so treat any future OS upgrade as a breaking point.
If you are on iOS
There is no equivalent fixed build mentioned for iOS. The app is described as no longer available and incompatible with iOS 27 or newer, so existing iOS users should plan for the app to stop working once they move to that OS version.
What the app still does (for platforms where it runs)
Shortshare is a utility for URL shortener services. It supports 14 established services — Bitly, Rebrandly, Shortio, Tinyurl, OpenMyLink, Kutt, Is.gd, Hive, Url.rw, Kurze Links, Linko, dub.co, and dsh.re — plus custom APIs and self-hosted solutions like YOURLS.
Shortening can be triggered from:
- the menu bar icon,
- a keyboard shortcut,
- a button click in Safari via the Safari App Extension,
- a Share Extension from any other browser on macOS,
- the Share menu on Windows.
It also supports custom URL keywords where the shortener allows them (for example, bit.ly/your-short-url), and link history syncs across macOS and iOS devices via iCloud.
Where to get help
If you need help setting up your URL shortener or want more detail, the site points to its knowledge base. That is the recommended place to check for setup and related information before assuming a platform is unsupported.