Can I still sign in, reset my password, or contact UniversityStudy.ca?

Updated

No. UniversityStudy.ca has closed and its services have been retired, so the sign-in, sign-up, dashboard, and password-reset functions tied to the old site are no longer usable. The page you land on is a closure notice from Universities Canada, not a working student portal. If you have an account question or a data concern, the practical route is to contact Universities Canada through its official site rather than trying to recover access on UniversityStudy.ca.

What still works on the page

The closure notice keeps a small set of navigation links, but they do not restore the original study services:

  • About us and Contact — general organizational links
  • Advertise with us — for advertising inquiries
  • Privacy Notice — the site's privacy information
  • FAQ's regarding studying in Canada — background reading
  • Newsletter signup — an email field with required-field validation
  • Language toggle between English and Français
  • Links out to Univcan.ca and UniversityAffairs.ca, plus social profiles

What is gone: My Dashboard, Sign in, Sign up, Forgot password, Reset password, and the Programs / Schools / Scholarships search tools that made up the original service.

Why the old login and password reset don't work

The retirement notice states plainly that UniversityStudy.ca services have been retired. A retired service means the account system behind it is no longer operating, so there is nothing for a sign-in or password-reset request to connect to. Seeing a "Forgot password" or "Sign in" label in the page's link list does not mean the function is live — those entries are remnants of the site's navigation, not active features.

If you are trying to reach saved profile data, program shortlists, or scholarship information you stored in a UniversityStudy.ca account, treat that access as unavailable and ask the operator directly.

Where to go instead

Universities Canada now points visitors to three replacement resources:

What you need Where the notice sends you
Tuition ranges by university, for Canadian and international undergraduate and graduate students Compare tuition fees (via Universities Canada)
Scholarships, awards, and programs administered by Universities Canada View programs and scholarships
Stories about university impact, research, and student futures Visit Possible with U
Information about Universities Canada and its work Univcan.ca

For account or data questions specifically, use the Contact link or the Universities Canada site rather than any third-party page.

Protecting yourself after a site closes

  • Do not enter personal details, passwords, or payment information on pages that claim to restore UniversityStudy.ca accounts. The official notice offers no account recovery.
  • If you reused your UniversityStudy.ca password elsewhere, change it on those other services.
  • Check the Privacy Notice on the closure page if you want to understand how remaining data is handled, and direct any specific request to Universities Canada.
  • The newsletter signup is the only active data-entry field on the page; it asks for an email address and marks required fields, so only submit it if you actually want updates.

Quick answers

Can I log in to UniversityStudy.ca? No — the service is retired.

Can I reset my password? No — there is no active account system to reset against.

Can I still contact the site? Use the Contact link or Universities Canada's official channels; the closure page itself is informational.

Is the site coming back? The notice describes the services as retired and redirects users to Universities Canada resources, so plan around the alternatives above.