Dell US Official Site: Where to Shop Computers, Monitors, and Get Support

Updated

Dell's official US site is dell.com (US storefront under /en-us). Use it when you want to buy a Dell laptop, desktop, monitor, server, or accessory, or when you need order tracking, drivers, warranty help, or technical support. The homepage is organized around a few clear entry points, so you can usually reach the right section in one or two clicks.

Main shopping categories

The top navigation on the Dell US homepage groups products into these sections:

Category What you'll find
Laptops Dell 14S/16S, XPS 13, Dell 14 Plus, Copilot+ PCs
Desktops & All-in-Ones Home and business desktop systems
Monitors Dell Plus ultrawide, Alienware OLED gaming monitors
PC Accessories Keyboards, mice, docks, and desk essentials
Artificial Intelligence AI-ready PCs and related solutions
Servers PowerEdge server lineup
Data Storage Storage products and solutions
Cyber Resilience Security and data protection offerings

If you already know the product type, start from these menus rather than the search bar — the category pages are where current deals and configurations are listed.

Homepage shortcuts for common tasks

The homepage includes a "How can I help you today?" area with direct links for:

  • Show current deals — surfaces today's promotions
  • Find the best laptop for me — guided laptop selection
  • Track my order — order status lookup
  • Get technical support — support entry point
  • Chat with sales — live sales assistance

These shortcuts are the fastest route for order and support questions, which otherwise sit deeper in the site.

Featured products and deals

The homepage currently highlights several promotions and product lines:

  • XPS 13 — described as PCMag's "Best Consumer Laptop," with savings of up to $500 on other select Dell PCs
  • Alienware Aurora gaming laptops — NVIDIA GeForce RTX 50 series graphics
  • Dell 14 Plus — Copilot+ PC with savings up to $370
  • XPS Googlebook — a thin, lightweight XPS model
  • Dell 34 Plus Monitor — 34" curved ultrawide WQHD with single-cable USB-C
  • Alienware 32 4K Monitor — OLED 4K display
  • PowerEdge servers — select models positioned for faster delivery and pricing

Deal amounts and featured models change, so confirm the current price on the product page before deciding.

Support, drivers, and account services

The support area at the bottom of the homepage links to:

  • Support Home — general support hub
  • Drivers and Downloads — driver and software downloads for your model
  • Order Support — help with existing orders
  • Warranty and Contracts — warranty status and coverage
  • Parts and Upgrades — replacement parts and upgrade options
  • My Account — account management

Dell also promotes Dell Care Premium, an add-on for 24/7 expert support that can be added at purchase.

Practical tips before you buy or seek help

  • Have your service tag or order number ready before using order support or drivers — it's the fastest way to get model-specific results.
  • Check the product page for the live price; homepage savings figures are promotional and may have conditions.
  • For business or infrastructure purchases (servers, storage), use the Servers and Data Storage sections rather than consumer categories.
  • Payment options are covered on Dell's separate Payment Solutions page if you need financing details.