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EnglishDoes equinux provide support for the certificate fix?
Updated
No. equinux explicitly states that it does not offer support for the certificate fix. The configuration profile is offered "as a convenience," and the site includes a disclaimer to that effect. You can still download and install it, but you use it at your own risk and should not expect help from equinux if something goes wrong.
What the fix is
equinux published a configuration profile for Mac and iOS devices that adds the missing root certificates. According to the site, older OS X and iOS versions don't ship with the latest security certificates, which means many websites and services won't load correctly. The profile is intended to address that gap.
How to install it
- Download the profile.
- Open it to add it to your system.
- Go to the profile in System Preferences (macOS) or Settings (iOS) and choose Install.
The site adds one practical note: download the fix using Safari. Other browsers may not hand the profile to the system correctly, so the install step can fail.
What to expect from support
| Question | Answer per equinux |
|---|---|
| Is support offered for the certificate fix? | No |
| Why is the profile provided? | As a convenience |
| Who is responsible if something goes wrong? | The user |
The disclaimer is short and direct: "We offer this configuration profile solution as a convenience. Please note that we don't offer support for this issue."
Practical implications
- Before installing, confirm your device actually has the certificate problem — for example, sites failing to load with certificate errors on an older OS version. Installing a profile changes system trust settings, so it's worth being sure it's needed.
- If installation fails, the most common cause is downloading through a non-Safari browser. Retry the download in Safari before looking for other explanations.
- If problems persist after installing, equinux won't troubleshoot them. You'll need to rely on general Apple documentation about configuration profiles and certificate trust, or remove the profile and reassess.
The fix is a self-service tool, not a supported product. Treat the disclaimer as the answer to the support question: download it if you need it, but plan to solve any issues on your own.