Does IDT Handle Canadian Payroll and Employee Self-Service?

Yes. IDT (International Data Technologies) lists Canadian payroll and employee self-service as two of its core product features. According to the company's website, IDT Payroll supports direct deposit, online paystubs, ROEs and T4s, and CRA remittance payments, while Employee Self Service lets staff view schedules, time cards, facility memos and time bank balances, and submit time-off requests, shift exchanges and availability changes. Both features sit within a workforce management suite aimed at long-term care and senior care organizations.

Canadian Payroll: What IDT Says It Covers

IDT positions its payroll module as a way to "cut down on time and costs associated with payroll." The specific capabilities named on the site are:

• Direct deposit for employee pay
• Online paystubs, so staff can view their pay details without paper distribution
• ROEs (Records of Employment) available online
• T4s available online
• CRA remittances paid through IDT Payroll

That combination matters for Canadian care facilities because ROEs and T4s are Canada-specific payroll documents, and CRA remittance handling means the payroll workflow extends to source deductions rather than stopping at net pay. If your facility currently runs payroll in a separate system and re-enters hours manually, the value here is the link between time data and pay output.

Questions the site does not answer

The published material does not state which provinces or tax scenarios are supported, how ROE generation is triggered, whether T4s are filed electronically, or what the payroll module costs. Pricing and plan details are not listed on the page. Treat the feature list as a scope statement, not a compliance guarantee — confirm provincial tax handling and filing responsibilities with IDT during a demo.

Employee Self Service: What Staff Can Do Themselves

The self-service feature is described as giving staff a single place to check and act on their own records. The site lists these staff actions:

For scheduling-heavy care environments, the shift exchange and availability preference functions are the operationally significant ones: they move routine schedule changes out of a manager's inbox. The time bank balance view also reduces payroll-adjacent questions, since staff can check accrued balances themselves rather than asking a supervisor.

How the Two Features Connect

The features are not independent. Time and attendance data — including shift premiums for weekends and in-charge duties, overtime tracking, staff seniority and wage progressions — feeds the payroll calculation, and self-service gives employees visibility into the same time cards and balances. In practice, this means a facility can avoid re-keying hours into a separate payroll product, and staff can verify their hours before pay is processed rather than disputing a paystub afterward.

Scheduling adds another layer: the site notes that schedule creation and day-to-day maintenance help ensure union compliance, with automated call-ins, mass messaging and wizard call-in lists intended to reduce grievances. Those schedule records then flow into the attendance and payroll side.

Deciding Whether This Fits Your Facility

IDT's site frames the product specifically for long-term care and senior care, so the fit question is less "is this general HR software" and more "does our payroll and scheduling complexity match what's described." Consider IDT's payroll and self-service features if:

• You are a Canadian care facility that needs ROEs, T4s and CRA remittances handled alongside time data
• Your staff work shifts with premiums (weekends, in-charge) and overtime that must be calculated from attendance records
• You want employees to self-manage schedule checks, time-off requests and shift exchanges
• Union compliance in scheduling is a live concern

Look elsewhere, or ask harder questions first, if you need published pricing before a sales conversation, operate outside Canada, or require documented detail on provincial tax rules — none of which the site provides.

Next Step

The site's only stated call to action is to request a demo. Use that conversation to get written answers on provincial payroll support, ROE and T4 filing mechanics, and how time-and-attendance data is validated before it reaches payroll. Those are the details that determine whether the advertised features hold up in your facility's actual pay cycle.