Does Marshalls serve homeowners as well as trade and commercial customers?

Updated

Yes. Marshalls (marshalls.co.uk) is a UK supplier of hard landscaping, building and roofing products that addresses both audiences on the same site. The homepage carries a dedicated "Are you a homeowner?" prompt and a "Gardens and Driveways" consumer route, while the main navigation is organised around professional markets such as Landscaping, Water Management, Bricks and Masonry, Mortars and Screeds, Aggregates, and Roofing Products. The practical consequence is that your first step should be to decide which of these two paths matches you, because the product information behind each is framed differently.

How the site splits its audiences

The homepage presents two parallel entry points rather than one catalogue:

  • Consumer path: "Looking for consumer products? Gardens and Driveways" and "Are you a homeowner?" These lead toward domestic projects such as gardens and driveways.
  • Trade and commercial path: the "Our Businesses" menu, which lists Landscaping, Water Management, Bricks and Masonry, Mortars and Screeds, Aggregates and Block, and Roofing Products. These are the categories a contractor, specifier or merchant would work from.

The same split reappears in the "Markets" section, where Landscaping, Water Management, Bricks and Masonry, Mortars and Screeds, Aggregates, Pitched Roofing Systems and Consumer products are listed side by side. So the site is not hiding one audience behind the other; it is asking you to self-select.

Choosing your route

If you are… Start here What you will find
A homeowner planning a garden or driveway "Are you a homeowner?" or "Gardens and Driveways" Consumer-facing product information for domestic projects
A trade buyer or contractor "Our Businesses" → Landscaping, Bricks and Masonry, Aggregates, etc. Product ranges organised by professional category
Working on drainage or water attenuation "Our Businesses" → Water Management Water management products as a distinct business line
Specifying roofing "Our Businesses" → Roofing Products, or "Pitched Roofing Systems" under Markets Roofing systems grouped with other professional markets

A useful rule: if your project is your own home, use the consumer entry; if you are buying on behalf of a business, a client or a contract, use the business/market menus. The two paths describe overlapping product areas — landscaping appears on both sides — but the framing and depth differ.

What else the site covers

Beyond products, the navigation includes About us (strategy, locations, history, values), Sustainability (road to net zero, product sustainability, science-based targets, Made in Britain, EPD library, reports and downloads), Investor Relations (results, reports and presentations, share price information, financial calendar, regulatory news) and Careers (apprenticeships, latest vacancies, leadership programmes). For a homeowner these are mostly irrelevant; for a trade buyer, the sustainability and EPD material may be worth checking when a project requires environmental documentation.

Practical next step

Decide first whether you are buying for your own home or for a professional project, then follow the matching entry point above. If you are unsure which category a product falls under, the "Our Businesses" list is the most complete index of what Marshalls supplies, and the "Markets" section shows the same categories from a sector perspective.