Does Prosser Quirke Provide Support for Xero Accounting Software?

Updated

Yes. Client testimonials on Prosser Quirke's website describe the firm helping clients move onto Xero and then supporting them while they learn it. One client, Janet Macaulay of Glenellen Farm, says she was assisted by Dee during a transition to Xero, and appreciated clear instruction despite not being "overly computer literate." Another client says Ricky Allin and Dee gave a "crash course" on using Xero and have continued answering questions patiently for two years.

That makes the firm a reasonable option if you are either switching to Xero or already using it and want an accountant who will help with the software itself, not just the numbers.

What the testimonials show

The two published client stories point to three specific kinds of help:

  • Migration support – assistance during the changeover to Xero, rather than being left to set it up alone.
  • Training for non-technical users – instruction pitched at people who do not consider themselves confident with software.
  • Ongoing support after setup – continued help well past the initial transition, including repeated questions from clients new to the system.

Both testimonials name individual team members (Dee and Ricky Allin), which suggests support is delivered by named staff rather than an anonymous help desk.

Who this suits

Your situation Why it may fit
Planning to move from desktop or spreadsheet accounting to Xero The firm has documented experience guiding clients through the switch
Already on Xero but unsure how to use it well Testimonials describe patient, ongoing instruction
Not confident with accounting software One testimonial specifically notes clear instruction for a non-technical client
Running a farm or agricultural business The Xero examples come from a farm client, and agriculture accounting is one of the firm's listed services

What to confirm before signing up

The website does not state pricing, package levels, or whether Xero training is included in a standard engagement or charged separately. It also does not list Xero certification status or partner tier. If those matter to you, ask directly:

  • Is Xero setup and training included in your monthly or annual fee, or billed separately?
  • Who in the team would be your day-to-day contact for software questions?
  • Do you handle Xero subscription setup and data migration from my current system?

Context on the firm

Prosser Quirke is a Chartered Accountants and Business Advisors practice based in Rangiora, North Canterbury, and says it has been operating since 1926. Its listed service areas are business advisory, accounting and taxation (including GST compliance), and agriculture accounting. It serves Canterbury and wider New Zealand.