Fire Mountain Gems and Beads: Official Site, Account Login, and Shopping Overview

Updated

Fire Mountain Gems and Beads is a jewelry-making supply retailer at firemountaingems.com, selling beads, findings, stringing materials, wire, tools, displays, and packaging, with quantity discounts and a free catalog. Use the official site to browse by supply type or brand, log in or create an account to check out faster and reorder, and contact customer service at 1-800-355-2137 (Monday–Friday, 7:00am–5:30pm PT) or [email protected]. The site is the right starting point if you are sourcing supplies for a project, a small jewelry business, or a class.

Confirm you are on the official site

The homepage is titled "Wholesale Beads and Jewelry Making Supplies - Fire Mountain Gems and Beads" and describes low wholesale prices, fast shipping on all orders, quantity discounts, a free catalog, and over 2,000 design ideas across 100,000 products. The main navigation opens with Help, Beads, Jewelry Supplies, Tools, Displays, Packaging, Themes, and Special Selections.

If you land on a page that does not show this navigation, the account links, or the customer service phone number, you are likely on a reseller or affiliate page rather than the store itself.

Create an account or log in

The header has Create / Login Account with two paths:

  • Login to Your Account — for returning customers.
  • Create Your Account — described as "Easy as E-Mail & Password!"

A logged-in account lets you check out faster, view previous orders, re-order easily, keep track of favorites, and avoid losing your shopping cart. If you only want to browse, you can add items to the cart without logging in, but the cart and favorites are tied to the account once you create one.

Find supplies by type or brand

The catalog is organized so you can shop either by what a supply is or by who makes it.

Category What you'll find Example subcategories
Beads Beads by type and by brand Gemstone, crystal, seed, glass, metal, pearl, wood; Celestial Crystal, Crystal Passions, Miyuki, Preciosa, Swarovski, TierraCast, TOHO
Jewelry Supplies Findings and components Earring findings, clasps, bails, crimp beads, head pins, jump rings, mountings, bead caps
Stringing Material Wire, cord, and thread Beading wire (Accu-Flex, Beadalon), elastic, leather, cotton, FireLine, silk, nylon
Wire Wire-wrapping wire by metal Sterling silver, gold-filled, copper, aluminum; ParaWire, Zebra Wire, Beadalon, Wrapit
Tools Pliers, jigs, kits, and more Needles, hammers, looms, rock tumblers, bead boards, cleaners
Displays & Packaging Presentation and storage Racks, earring cards, boxes, pouches, gift bags, organizers

Two shortcuts are worth knowing:

  • Add a Bead System under Beads by Type helps you build a design from a chosen focal bead.
  • Almost Instant Jewelry under Findings covers settings and components for quick assembly.

Check pricing, shipping, and service before you buy

Pricing and promotions have their own page under customer service, and the site advertises quantity discounts and low wholesale prices. Payment runs through Braintree. Shipping information and returns are listed in the same customer service area, so confirm current terms there before placing a large order.

Customer service:

  • Live Chat via the Help menu
  • Phone: 1-800-355-2137, Monday–Friday 7:00am–5:30pm PT (closed weekends)
  • Email: [email protected]

The site also offers a Wholesale Program and Gift Certificates in the header, which matter if you buy in volume or are shopping for another maker.

Use free projects and the catalog to plan a purchase

The homepage includes Free How To Videos, Projects & Inspiration and claims over 2,000 design ideas. A practical workflow:

  1. Pick a project or design idea to fix your bead and finding list.
  2. Look up each item under Beads or Jewelry Supplies, noting the brand if the project specifies one.
  3. Add stringing material and any tools you don't already own.
  4. Review the cart against the project list, then check out or save favorites for later.

The Free Catalog link in the header is useful if you prefer to plan on paper or want a reference for a class or club.

Common snags

  • Account vs. guest cart: favorites and order history only persist after you create an account, so register before building a long cart.
  • Brand naming: the same bead type appears under multiple brands (for example, seed beads from Miyuki, Preciosa, and TOHO), so search by brand when a pattern calls for a specific one.
  • Service hours: phone support is Pacific Time and closed weekends; use live chat or email outside those hours.
  • Discontinued items: a "Recently Discontinued" section exists under Special Selections, so check it if a supply you used before is missing from search.