How Billing and Payment Work for Imaging at Radiology Ltd.

Updated

Radiology Ltd. handles billing and payment through a dedicated Billing & Payment section on its website, and the practical steps are the same whether you're paying out of pocket or using insurance: confirm your coverage before the appointment, expect a bill after the exam, and route any questions to the billing department rather than the imaging center. The site states its imaging costs run up to 60% less than hospitals, which is the main reason patients ask about billing before booking. If you want exact figures for your specific exam, you'll need to contact Radiology Ltd. directly — the website does not publish a price list.

What the website tells you about billing

The site's Billing & Payment page is the starting point for anything money-related. It sits under Patient Resources, alongside the rest of the practical information you'd want before an appointment.

What the site does state publicly:

  • Imaging costs are up to 60% less than hospitals
  • There are 11 convenient Greater Tucson locations, so you can usually pick a center close to you
  • Services span MRI, CT, PET/CT, mammogram, ultrasound, and X-ray

What it does not publish: a per-exam price list, a self-service payment portal, or a list of accepted insurance plans. Those details come from the billing department or your insurer, not from the website.

Before your appointment: check coverage and cost

This is the step most patients skip, and it's the one that determines what you actually owe.

  1. Confirm the exam your provider ordered — MRI, CT, PET/CT, mammogram, ultrasound, or X-ray. The billing code depends on the exact study, not just the modality.
  2. Call your insurance company and ask whether the specific exam is covered, what your deductible and coinsurance look like, and whether prior authorization is required. Some advanced imaging (PET/CT in particular) commonly needs authorization.
  3. Contact Radiology Ltd.'s billing department with the same exam details to ask about the self-pay rate if you're uninsured or your plan won't cover it. Given the site's claim of costs up to 60% below hospitals, the self-pay number is often the one worth comparing.
  4. Compare against the hospital alternative if you have a choice — ask the hospital's imaging department for the same exam's cost so the comparison is apples-to-apples.

After your exam: how the bill arrives

Imaging is typically billed after the service, not at the front desk. Two things can generate separate charges, and this surprises people:

  • The facility fee — for the imaging center and equipment
  • The professional fee — for the radiologist who reads and interprets the images

Depending on how the practice is structured, these may arrive as one statement or two. If you get a bill that looks like a duplicate, check whether one is the facility charge and the other the reading fee before assuming it's an error.

Questions to send to the billing department

The website directs payment and billing questions to the billing department rather than the scheduling line. When you contact them, having these ready speeds things up:

  • The date and location of your exam
  • The exam type and, if you have it, the order/referral number
  • Your insurance member ID and group number
  • Your statement or account number, if you've already received a bill

Ask specifically about payment plan options and whether financial assistance is available — these are standard questions for imaging providers, and the billing department is the right place to ask them.

A quick decision guide

Your situation First move
Insured, exam already ordered Call your insurer about coverage and authorization, then confirm with Radiology Ltd. billing
Uninsured or paying cash Ask Radiology Ltd. billing for the self-pay rate and compare to a hospital
Bill arrived and looks wrong Check whether it's a facility fee, a professional fee, or both before disputing
Want to know cost before booking Contact the billing department — the website has no published price list

The short version

Use the Billing & Payment page as your entry point, settle coverage and cost questions before the appointment rather than after, and treat the billing department as your contact for anything involving money. The site's headline claim — costs up to 60% less than hospitals — is the reason to make that call, but the actual number for your exam has to come from Radiology Ltd. or your insurer.