How Business Owners Can Claim or Manage a Free Listing on Yellowpages.com

Updated

Business owners can claim or manage a free listing on Yellowpages.com by using the “Manage your free listing” option on the site, where they can update business information in a few steps. The site also states that a managed listing makes it easier for customers to find the business on Yellowpages, and that owners can post a job opening on their free listing. A claim-listing option and a phone number for assistance are provided.

What the free listing includes

According to the site, the free listing is the starting point for business owners who want to be found on Yellowpages. The page lists these owner-facing features:

  • Claim your listing — the site presents a “Claim Your Listing” option alongside a phone number for assistance.
  • Update business information — the site says owners can update their business information “in a few steps.”
  • Improve discoverability — the site states that managing the listing makes it easier for customers to find the business on Yellowpages.
  • Post a job opening — the site marks this as new and says it is available on the free listing.

The site also separates free listing management from advertising: “Get your business in front of local customers” is presented as an advertising option with a “Learn More” link, distinct from the free listing tools.

How to claim or manage a listing

The page evidence supports the following sequence. Exact menu labels beyond those quoted may vary, so treat each step as a checkpoint rather than a fixed click path.

  1. Go to Yellowpages.com. The homepage includes a “Manage your free listing” section.
  2. Choose the claim option. Select “Claim Your Listing.” If you prefer to speak with someone, the site lists the number 1-866-794-0889 next to the claim option.
  3. Update your business information. The site says this takes a few steps. Have your current business name, address, phone number, and category details ready so the listing matches what customers will see.
  4. Verify the result. After submitting, search for your business on Yellowpages the way a customer would. Confirm that the name, contact details, and category appear as you entered them.
  5. Add a job opening if needed. The site notes that job openings can be posted on the free listing.

Expected result: a listing you control, with information customers can use to find and contact you.

Common sticking points

  • Confusing free listing tools with advertising. The page presents advertising as a separate path (“Maximize your opportunities for shoppers to find you by advertising with Yellowpages”). Claiming your free listing does not, by itself, mean you have signed up for advertising.
  • Skipping the verification search. Updating information is only useful if customers see the change. Search for the business after editing rather than assuming the update went live.
  • Account and privacy details. The page notes that the privacy policy has changed and points to a Thryv privacy page. It also describes an account deletion flow that permanently removes profile, uploaded photos, and reviews. Review account settings carefully before making changes you cannot reverse.
  • Redirects to third parties. The page includes a notice that leaving Yellowpages.com redirects to a third-party site (Intelius.com) for some searches. If you land somewhere unexpected, return to Yellowpages.com and start again from the listing tools.

When to use the phone option

The site provides a phone number alongside the claim option. Calling is a reasonable choice if the online claim flow does not recognize your business, if multiple listings appear for the same business, or if you need help with account access. The page does not describe response times or support hours, so plan for a possible wait.

What the page does not specify

The provided page content does not state listing fees, verification timelines, required documents, or eligibility rules beyond the free-listing description. It also does not confirm whether login is required for every step. Confirm these details on the site or by calling the listed number before relying on them.