How Do alwaysdata's Free, Plus, and Max Plans Compare?

Updated

alwaysdata offers three plans — Free, Plus, and Max — and the right choice depends mainly on whether you need personal hosting, a flexible paid plan, or fully managed private-server support. The Free plan costs €0 for life and requires no credit card, but is limited to personal use. Plus starts from €5 VAT excl./mo and adds unlimited sites, mailboxes, and databases plus SSH access. Max starts from €369 VAT excl./mo and targets organizations needing 24/7 support, personalized support, and complete managed services for private servers.

Quick Comparison

Feature Free Plus Max
Price €0 for life Starting from €5 VAT excl./mo Starting from €369 VAT excl./mo
Credit card required No Not stated Not stated
Validity Valid without time limit Not stated Not stated
Intended use Personal use Not stated Not stated
Sites, mailboxes, databases All features of the Plus offer Unlimited Not stated
SSH access Included via Plus features Included Not stated
Capacity changes Not stated Instant capacity modification Not stated
Support 100% human customer service during office hours 100% human customer service during office hours 24/7 support; personalized support
Managed private servers No No Complete managed services
Isolation and guaranteed performance No No Yes
GTI, GTR and availability rates No No Unbeatable availability rates
Transition One-click transition to other offers Simplified transition to Max offer —

Free Plan: For Personal Use at No Cost

The Free plan is the entry point. According to alwaysdata, it includes:

  • Registration without a credit card
  • Valid without time limit
  • Personal use
  • All features of the Plus offer
  • Transition to other offers with one click
  • €0 for life

This makes it suitable if you want to test the platform or run a personal project without paying. The key restriction is that it is designated for personal use, so it is not positioned for agencies, companies, or commercial workloads. Because it includes all Plus features, the main difference from Plus is the personal-use scope rather than a stripped-down feature set.

Plus Plan: For Unlimited Resources and SSH Access

The Plus plan starts from €5 VAT excl./mo and is the general-purpose paid option. Its stated features include:

  • Unlimited sites, mailboxes, and databases
  • Multi-language and multi-version support
  • SSH access included
  • Instant capacity modification
  • Simplified transition to the Max offer

The unlimited sites, mailboxes, and databases align with alwaysdata's broader all-inclusive hosting promise: unlimited databases, mailboxes, and websites, with no quota on the number of mailboxes and aliases. The Plus plan is the natural upgrade from Free when you need SSH access, instant capacity changes, or you are no longer covered by the personal-use condition. Pricing is described as clearly displayed with no unpleasant surprises, and the plan can be scaled instantly.

Max Plan: For 24/7 Support and Managed Private Servers

The Max plan starts from €369 VAT excl./mo and is aimed at organizations with more demanding support and infrastructure needs. Its stated features include:

  • 24/7 support
  • Personalized support
  • Complete managed services for private servers
  • Isolation and guaranteed performance
  • GTI, GTR and unbeatable availability rates

The support difference is the clearest divider: Free and Plus receive 100% human customer service during office hours, while Max adds 24/7 coverage. Max also moves beyond shared hosting features into managed private servers with isolation and guaranteed performance, which is relevant if you need dedicated resources or stricter availability commitments. The price jump from €5 to €369 VAT excl./mo reflects this shift from shared hosting to managed private infrastructure.

Features Common to All Plans

Several alwaysdata features are presented as platform-wide rather than plan-specific:

  • Multi-language, multi-version support: PHP, Python, Java, Node.js, Ruby, and others, with the language and version chosen per site
  • Unlimited mailboxes and aliases, with filtering rules, anti-spam, autoresponder, and webmail
  • Automatic backups: access to backups of files, emails, and databases in 2 clicks at no extra cost
  • Managed databases: MariaDB (MySQL) and PostgreSQL with multiple extensions, and no limit on the number of databases
  • Scheduled services and tasks: run programs on demand, scheduled, or in the background (daemon)
  • Complete SSL support: free and automatic with Let's Encrypt or custom certificates

Because the Free plan includes all Plus features, these capabilities are available on Free as well, subject to the personal-use condition.

How to Choose

  • Choose Free if you are an individual running a personal project, want to test the platform without a credit card, and do not need SSH access or instant capacity changes.
  • Choose Plus if you need unlimited sites, mailboxes, and databases, SSH access, instant capacity modification, and you are hosting beyond personal use. It is also the stepping stone to Max.
  • Choose Max if you need 24/7 support, personalized support, managed private servers, isolation, guaranteed performance, and availability commitments.

The platform is positioned for web agencies, large groups, startups, SaaS, and public services, so the plan choice often follows the type of organization and the support level required rather than a long feature checklist. If your main uncertainty is support coverage, the office-hours versus 24/7 distinction is the deciding factor. If it is resource limits, the Free-to-Plus jump removes the personal-use restriction and adds SSH access and instant scaling.