How Do Online Fax Services Compare on Fax Authority?

Updated

Fax Authority covers online fax services primarily through individual provider reviews rather than a single side-by-side comparison table. Based on the site's own listing, the services reviewed include eFax (Plus Plan), RingCentral (Fax 750 Plan), Nextiva (Basic Plan), and MyFax (Best Value Plan). Each review is framed around a specific plan, and the site positions the providers with distinct labels: eFax as the brand synonymous with online faxing, RingCentral as a reliability-focused provider that moved from VoIP into fax, and MyFax as the value option. If you want a direct feature-by-feature matrix, Fax Authority does not appear to publish one on its main pages — you would need to read the individual reviews and compare them yourself.

What Fax Authority Reviews

The site's "Recent Articles & Fax Reviews" section lists these online fax reviews:

Provider Plan reviewed Positioning on Fax Authority
eFax eFax Plus Plan Brand synonymous with online faxing; long history and reputable name
RingCentral Fax 750 Plan Reputation for reliability; VoIP experience transferred to online faxing
Nextiva Basic Plan Listed among recent reviews (no positioning text in the excerpt)
MyFax Best Value Plan Framed as the best-value option

Fax Authority also states that it provides "tests, reviews, news, historical references, technical information, and links to reviews on the same topics by other sites." That last point matters: the site explicitly aggregates and links out to third-party reviews, so its coverage is partly a pointer to other sources rather than entirely original testing.

How the Site Organizes Fax Information

Fax Authority splits its content into distinct hubs, which tells you where to look depending on what you need:

  • All Online Fax Information — the entry point for online fax services and reviews.
  • All Fax Machine Information — hardware-focused content, including manufacturer pages for HP, Brother, Ricoh, and Canon.
  • Resources, FAQ, & How to Articles — practical guides such as How to Use a Fax Machine, How to Send a Fax, How to Get a Fax Number, How to Fix a Paper Jam, How to Fax From a Computer, and How to Fax with Windows 7 / Windows XP.
  • News & Editorial — fax-related news items, e.g., Philadelphia lawmakers proposing to let citizens contest parking tickets by fax, confidential health records accidentally sent to a Florida couple, Popfax releasing an iPhone faxing app, and eFax passing 10,000 customers in Japan.
  • Fax Technology, History & Biographies — background and historical material.

For a buying decision, the online fax reviews and the "How to Get a Fax Number" guide are the most directly useful sections.

What the Reviews Emphasize

From the descriptions Fax Authority provides, the comparison dimensions it leans on are:

  1. Brand trust and history — eFax is described as having "a solid history and a reputable name," and the site notes it has "covered the width and breadth of eFax's options."
  2. Reliability — RingCentral is described as having "a reputation for reliability," with its VoIP background presented as the reason it transferred well into online faxing.
  3. Value — MyFax's review is tied to its "Best Value Plan," signaling cost-effectiveness as the main angle.
  4. Plan-specific evaluation — each review targets one plan (Plus, Fax 750, Basic, Best Value) rather than the whole product line, so the comparison is really plan-to-plan, not brand-to-brand.

How to Use This for Your Own Comparison

Because Fax Authority reviews plans individually, the practical approach is:

  • Decide your primary criterion first. If brand familiarity and longevity matter most, start with the eFax review. If uptime and call-quality heritage matter, start with RingCentral. If monthly cost is the deciding factor, start with MyFax.
  • Match the plan to your volume. Each review is anchored to a named plan, so check whether that plan's limits fit your sending/receiving volume before comparing across providers.
  • Read the linked third-party reviews. Fax Authority states it links to reviews of the same topics by other sites — use those to cross-check claims rather than relying on a single source.
  • Use the how-to guides for setup questions. If your uncertainty is about getting a number or sending from a computer rather than choosing a provider, the Resources section answers that directly.

One caveat: the excerpt does not include pricing figures, feature tables, or test results, so any cost or capability comparison has to come from the full reviews themselves. Fax Authority's stated aim is "serious and reliable information" backed by tests, but the summary text alone does not show the test methodology or the specific pros and cons lists.