How Does the Custom Furniture Option at Strictly Hey-Wake Work?

Strictly Hey-Wake lists a Custom section alongside its Heywood Wakefield dining room, living room, and bedroom categories, so custom furniture is one of the ways you can buy from the site rather than an add-on buried elsewhere. The practical takeaway: if you want a piece built to your own dimensions, style, or room layout instead of restoring or reselling an original Heywood Wakefield item, the Custom category is the place to start — and you should arrive with your measurements, intended use, and finish preferences ready before you make contact.

What the Custom category tells you

The site is organized around four main browsing areas:

The first three are grouped by room, which suggests stocked or catalog-style Heywood Wakefield pieces. Custom sits outside that room-based structure, which is the signal that it works differently: instead of picking an existing piece by room, you describe what you want and have it made.

Strictly Hey-Wake is based in Hagerstown, MD, and describes itself as an online stop for Heywood Wakefield and custom made furniture. That combination matters — the same shop handles both original-brand furniture and new custom work, so you are not choosing between a vintage dealer and a separate builder.

Custom vs. Heywood Wakefield pieces: what actually differs

These are two different buying paths, and mixing them up is the most common source of confusion.

Heywood Wakefield pieces (Dining, Living, Bedroom)

• The design already exists; you are selecting from what the shop offers.
• Style, proportions, and finish follow the original maker's designs.
• Availability depends on what is in stock or listed at the time you look.

Custom furniture

• You define the piece: size, purpose, and look.
• It is built for your space rather than matched to a catalog.
• It is the right path when a standard piece will not fit, when you need a specific function (an odd-length table, a built-in-style cabinet, a piece sized to a small room), or when you want Heywood Wakefield styling in dimensions the original line never offered.

If your goal is an authentic vintage Heywood Wakefield item, custom is not a substitute — it is new furniture. If your goal is furniture that fits your room and taste, custom is the more flexible option.

What to prepare before you reach out

Custom work only goes smoothly when the shop has enough information to quote and build. Gather these before contacting Strictly Hey-Wake:

1. Dimensions — the space the piece must fit, plus any doorway, stair, or elevator constraints for delivery.
2. Purpose — what the piece is for and how it will be used (daily dining, storage, display).
3. Style direction — whether you want it to match Heywood Wakefield lines or follow a different look.
4. Material and finish preferences — wood type and color/finish expectations, if you have them.
5. Quantity and timeline — how many pieces and when you need them.
6. Reference images — photos or sketches reduce back-and-forth more than any description.

How to start the process

1. Open the Custom section of strictlyheywake.com to see what custom work the shop presents.
2. Use the site's contact route (the footer is where contact information typically sits) to send your project details.
3. Include the items from the checklist above in your first message so the reply can be a quote or a clarifying question rather than a request for basics.
4. Confirm the specifics in writing — dimensions, finish, and price — before work begins.

Common snags to expect

• Treating Custom like a product page. It is a service category, so expect a conversation rather than an add-to-cart flow.
• Vague measurements. "A table for my dining room" cannot be quoted; a length, width, and height can.
• Assuming custom means Heywood Wakefield. Custom pieces are newly made. If brand authenticity is the point, shop the Dining, Living, and Bedroom sections instead.
• Leaving delivery out of the plan. Oversized custom pieces can fail at the door even when the room fits them.

The site itself does not publish custom pricing, lead times, or ordering steps in the material available, so confirm those directly with the shop rather than assuming.