How Existing Clients Access the Westside Veterinary Center Client Portal

Updated

Existing clients of Westside Veterinary Center can reach the client portal through the "Existing Client Portal Link" on the practice's website. The site describes this login as being for current clients who have set up their portal, and it points new clients to separate appointment and contact options instead. The site does not publish portal setup steps, password-reset instructions, or a direct login URL, so the practical path is to start from the practice's website and use the portal link there.

Who the portal is for

The site frames the portal as a resource for people already registered with the practice. Its wording is that existing clients "set up your portal" and then log in. That means:

  • Current clients use the portal link and log in with their own credentials.
  • New clients are directed to call (212) 580-1800 or use the online appointment request form rather than the portal.

If you are unsure whether you count as an existing client, the distinction is whether the practice has already seen your pet and created a record for you.

How to get to the login

  1. Go to westsidevetcenter.com.
  2. Find the "Existing Client Portal Link" section on the homepage, which appears alongside the "New Clients" section.
  3. Select Log In to open the portal sign-in.
  4. Enter your portal credentials to reach your account.

The expected result is that you land in your client account, where you can manage the information the portal covers. The site does not list which tasks the portal supports, so treat the login itself as the confirmed step and check what is available once you are in.

If you cannot log in or have not set up a portal

The site does not document a self-service setup or recovery flow. In that situation, the supported route is to contact the practice directly at (212) 580-1800 and ask about portal access. This is also the number the site gives for new-client inquiries and general questions about care.

Portal vs. other ways to reach the practice

Need Where the site directs you
Log in to an existing account Existing Client Portal Link → Log In
Book a visit Online appointment request form, or call (212) 580-1800
First-time client questions Call (212) 580-1800
General contact and directions Contact page and "Get Directions" link

The portal is the account-access route; appointment requests and new-client contact are handled separately. Choosing between them depends on whether you already have a portal account or are trying to become a client.

What the practice is

Westside Veterinary Center is an AAHA-accredited practice on Manhattan's Upper West Side that has served the area since 1985. It describes itself as one of the few independent, privately owned practices in NYC, owned and operated by the people who work there rather than a corporation. It provides medical, dental, and surgical care, along with services such as acupuncture, digital X-rays, in-house laboratory work, ultrasound, boarding, and care for pocket pets, birds, and exotic pets.