How Family and Caregivers Can Communicate Better With Someone Who Has Aphasia

Updated

Communicate better with a person who has aphasia by making each exchange easier to process and easier to respond to: use short, clear sentences at a slower pace, add gestures, pictures, or written words when speech alone isn't working, and give the person time to finish rather than completing their sentences for them. These approaches help most when the person is tired, in a noisy setting, or frustrated — the moments when aphasia makes communication hardest. The suggestions below are general communication practices; a speech-language pathologist who knows the person's specific type of aphasia can tailor them further.

Start with how you speak, not how they speak

Aphasia affects a person's ability to express and understand language, so the biggest gains often come from adjusting your own output first.

  • Keep sentences short and direct. "Do you want water?" works better than "I was just thinking, since it's warm in here, maybe you'd like something to drink?"
  • Slow down and pause. Give a few seconds after a question before repeating or rephrasing it.
  • Ask one question at a time. Avoid stacked questions like "Do you want coffee or tea, and should we sit inside?"
  • Use yes/no or choice questions when open-ended questions stall: "Are you cold — yes or no?" or "Tea or water?"
  • Say the person's name and get their attention first, and reduce background noise such as a TV or radio when you're talking.

Add other channels when words aren't enough

Speech doesn't have to carry the whole message. Offering another route in or out often unlocks the conversation.

  • Gesture and point while you speak — point to the cup when you ask about a drink.
  • Use pictures, objects, or a photo album for topics like meals, appointments, or family.
  • Write or draw key words on paper, and encourage the person to do the same.
  • Use a communication book or app if one has been set up with a speech-language pathologist.
  • Watch for non-verbal cues — facial expression, tone, and gestures often carry meaning when words don't.

Protect the person's turn to speak

Well-meaning helpers often finish sentences or answer for the person, which can shut down the attempt entirely.

  • Don't fill in every word. Let the person search for it; offer a hint only if they signal they want one.
  • Avoid correcting every error. Respond to the meaning rather than the mistake.
  • Confirm rather than assume. "So you're saying the appointment is Thursday — right?" lets them correct you without starting over.
  • Keep your own expression calm and patient. Frustration on your face can end the attempt faster than the aphasia does.

Make the environment work for you

  • Choose quiet, well-lit settings for important conversations.
  • Talk face to face so the person can see your mouth and expressions.
  • Schedule harder conversations for when the person is rested; fatigue makes aphasia symptoms more pronounced.
  • Keep a pen and paper, photos, or a communication board within reach in the rooms where you talk most.

A quick reference

Situation Try this Avoid this
Person can't find a word Offer a hint, gesture, or first sound if they want help Finishing the sentence for them
Person seems not to understand Repeat once slowly, then rephrase or write a key word Repeating the same sentence louder
Decision needed Yes/no or two-option question Open-ended "What do you want?"
Conversation gets frustrating Pause, switch to writing or pictures, or take a break Raising your voice or correcting errors

When to get more help

If communication is consistently difficult despite these strategies, ask about a referral to a speech-language pathologist. Organizations such as the National Aphasia Association (aphasia.org) provide resources and community connections for people affected by aphasia and their families, which can complement the techniques above.