How Formsite Handles Form Submissions and Results

Formsite processes form submissions on its own hosted infrastructure, then delivers each result to you in real time through email notifications, a secure results view, exports, and third-party integrations. You don't need to set up a database or server: once your form is published, Formsite hosts it and processes the results. This applies to any form or survey you build with the drag-and-drop builder, whether it's a registration, order form, lead form, or customer survey.

What happens when someone submits a form

1. The respondent completes your form. Formsite serves the form from its own hosting, and forms are automatically responsive across desktops, tablets, and phones.
2. Formsite processes the submission. Because Formsite handles hosting and processing, the submission is captured without any backend work on your side.
3. You're notified in real time. Email notifications are sent as results come in, so you can act on a submission immediately rather than checking a dashboard on a schedule.
4. The result is stored for review, export, or integration. You can view it in Formsite, export it, or push it to a connected service.

Ways to receive and use results

Email notifications

Notifications arrive in real time as submissions happen. This is the simplest way to stay on top of incoming results without logging in, and it works for any form type.

Reports with tables and charts

Formsite lets you securely share stylish reports that include tables and charts. This is useful when someone needs to see aggregate results — for example, a summary of survey responses — without giving them access to raw submissions.

Exports

You can export your results when you need the underlying data. Exports are the right choice when you want to sort, filter, or combine submissions with data from other sources.

Integrations

Formsite connects to third-party services including Amazon S3, Box, Constant Contact, DocuSign, Dropbox, Google Calendar, Google Drive, Google Sheets, Mailchimp, Microsoft Excel, Microsoft OneDrive, Salesforce, Slack, and Zapier. A few practical patterns:

• Google Sheets or Microsoft Excel — build a live spreadsheet of submissions.
• Salesforce — route lead form submissions into your CRM.
• Slack — post a notification to a channel when a form comes in.
• Zapier — connect to services that aren't on the native list.
• Dropbox, Box, Google Drive, Amazon S3, or OneDrive — store uploaded files and result data.

Collecting payments alongside results

If your form takes payments, Formsite supports processing payments on your own or through a payment service such as PayPal, Braintree, Authorize.net, Stripe, or Pay by Check. Payment results flow through the same results pipeline, so an order form submission and its payment status land in the same place as any other result. Formsite states it has processed over $500 million in payments.

Practical things to decide before you build

• Where should results land first? If speed matters, set up email notifications. If a team needs visibility, add a shared report or a Slack/Zapier connection.
• Do you need the raw data? If yes, plan on exports or a spreadsheet integration rather than relying only on reports.
• Are you collecting payments? Choose your payment processor before launch, since it affects how order results are handled.
• Do you need files from respondents? File uploads are a supported question type, and storage integrations like Dropbox or Google Drive determine where those files end up.

Getting started

Formsite offers a free trial, and pricing details are listed on its pricing page. The typical path is: build the form with the drag-and-drop builder (over 100 templates and 40 question types are available), style it with the Look & Feel tools, share it via a secure link or embed it on your site, then configure notifications, reports, exports, or integrations so results reach the right place.