How Legg Creek Farm's Six-Month Plant Guarantee Works

Updated

Legg Creek Farm guarantees that the plants you order will sprout within six months of the date you receive them. If a plant does not sprout in that window, the farm issues store credit equal to the purchase price of the affected plant. The guarantee is a sprouting guarantee settled in store credit, not a cash refund, and the website directs customers to its Guarantee page for the full policy details.

What the guarantee covers

The guarantee is described on the Legg Creek Farm homepage under the heading "Our Six-Month Plant Guarantee." The key terms, as stated there:

Element What the site says
Covered outcome Plants are guaranteed to sprout
Time window Within six months of the date you receive the plants
Remedy if it fails Store credit equal to the purchase price of the affected plants
Where to find details The site's Guarantee page ("See Our Guarantee for full policy details")

The guarantee is framed around the plants sold through the site — the homepage highlights a "wide selection of fruit and nut bearing plants," including nut trees, fruit trees, grape vines, and blueberries. The policy text speaks of "plants" generally rather than naming specific categories, so the safest reading is that it applies to the plants the farm sells, with the Guarantee page as the authoritative source for any exclusions.

How to use it if a plant doesn't sprout

  1. Record your delivery date. The six-month clock starts on the date you receive the plants, not the order date, so keep the delivery confirmation.
  2. Wait out the six-month window. The guarantee is tied to sprouting within six months. A plant that is simply slow to leaf out early in the season is still within the guarantee period.
  3. Document the failure. Note which plants did not sprout and keep your order details, since the credit is calculated on the purchase price of the affected plants.
  4. Contact the farm and reference the guarantee. The homepage points to a dedicated Guarantee page for full policy details; check that page before contacting the farm so you know what information and timing the policy requires.
  5. Expect store credit, not a refund. The stated remedy is credit equal to the purchase price of the affected plants, which you apply to future orders rather than receiving money back.

What to keep in mind before ordering

  • It's a sprouting guarantee, not a survival guarantee. The stated condition is that plants sprout within six months. The homepage does not describe coverage for plants that sprout and later decline, so treat the policy as protection against plants that never break dormancy.
  • The remedy is credit. If getting money back matters to you, the guarantee as described does not provide that; it provides store credit for the affected plants' purchase price.
  • Read the Guarantee page first. The homepage summary is brief and explicitly defers to the full policy. Details such as any required proof, claim steps, or exclusions live there, and those terms govern.
  • The farm's context helps set expectations. Legg Creek Farm says its fruit trees are grown and grafted in Texas, chosen for low chilling requirements and suitability to the southern United States, and described as drought and heat tolerant once established. That background explains why the guarantee centers on successful sprouting after shipping and planting.

For the exact terms — including anything the homepage summary leaves out — use the Guarantee page linked from leggcreekfarm.com before you rely on the policy.