How Magnicon Customers Access Software Downloads Like SQUIDViewer

Updated

Magnicon customers access software such as SQUIDViewer and the magsv.dll through the customer area of magnicon.com, which requires a password. The site's news notes that SQUIDViewer v3.3.18 and SQUIDViewer DLL v0.0.0.11 were made available there, and that a password is needed to enter the customer area. If you do not have credentials, the practical route is to contact Magnicon directly using the contact details on the site.

What Is Available and Where

Item What the site says Where to get it
SQUIDViewer (control software for SQUID electronics) Version v3.3.18 announced as available Customer area (password required)
magsv.dll / SQUIDViewer DLL Version v0.0.0.11 announced as available Customer area (password required)
Product documentation and general information Downloads section listed in the site navigation Public pages of magnicon.com

The site does not publish a public download link for these files, and it does not state that access is free or automatic. Treat the customer area as restricted until Magnicon confirms otherwise.

Steps to Get Access

  1. Check whether you already have credentials. If your organization bought SQUID electronics or a SQUID system from Magnicon, the password may have been issued with the purchase. Ask the colleague or lab that placed the order.
  2. Contact Magnicon. Use the Contact page on magnicon.com and state which product you use (for example, a specific SQUID electronics model) and which files you need (SQUIDViewer and/or the DLL). The site invites questions and suggestions through this channel.
  3. Log in to the customer area once you receive the password, and download the current versions listed there.
  4. Verify the version. Compare the file you download against the version named in the news item (SQUIDViewer v3.3.18, DLL v0.0.0.11) so you know whether you are current.

Common Sticking Points

  • No password yet: the customer area is not self-service registration as described; you need to obtain access from the company.
  • Version mismatch: the DLL and the main application are versioned separately, so confirm both against the release announcement.
  • Unclear which file you need: SQUIDViewer is the control application; the DLL is for integrating control into your own software. Describe your setup when you contact Magnicon so they can point you to the right package.

What to Include in Your Request

A short message works best: your institution, the Magnicon product you operate, the software you are missing, and any error or compatibility issue you are trying to solve. That gives Magnicon enough context to issue access or advise on the correct version.